AT&T Rant

Discussion in 'Android General Discussions' started by BamaBelle, Oct 3, 2016.

  1. BamaBelle

    BamaBelle Platinum Member

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    I am so fed up at this point, I have no idea what to do.

    Since June the 2nd of this year, when I handed AT&T $1,200 cash in order to switch from Verizon to AT&T, I have fought a battle I just cannot win.

    Honestly, at this point I feel as though they are stealing from me.

    I could post every picture, screen shot, tell you where every tower is located and it would not even matter.

    When I handed them my hard earned money, I expected them to provide a working service just as they expected their deposite as well as monthly payments.

    I am sitting here, running off of 3g because my 4g does not function, and now I have barely any signal with 3g.

    No Internet service available to my home period.

    AT&T'S micro cell solution, well uverse is a minute from me and they refuse to come and further.

    I have numerous calls to the "President's Office", begging for at least uverse, with no results.

    I am simply at a loss. I am looking at a $400 phone bill they expect me to pay while I barely have enough signal to pull the statement up.

    I truly feel as though I am giving them money for nothing. I feel robbed and like we do not matter.

    I have zero clue how to get our voice heard.

    And to be honest, I am about to the point of tears.

    I have done everything under the sun with no resolution.

    I feel so hopeless.

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  2. Efin

    Efin Diamond Member

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    Won't Verizon pay you to come back?
    They paid my son to come back from TMob

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  3. mountainbikermark

    mountainbikermark Super Moderator
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    I think Verizon is paying up to $600 to switch back as long as you've been gone at least 6 months.

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  4. Efin

    Efin Diamond Member

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    My son went back within weeks, claiming TMob lied about signal and 4G Data...
    Which they do.... TMob here is below sub par.

    Sent from my New Note 7
     
  5. BamaBelle

    BamaBelle Platinum Member

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    But I just signed with att?

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  6. BamaBelle

    BamaBelle Platinum Member

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    [​IMG]

    Service with 4g. I am blue dot.

    [​IMG]

    Service with 3g

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  7. Efin

    Efin Diamond Member

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    Was Verizon better or worse?

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  8. cr6

    cr6 Super Moderator
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    Usually every carrier will pay you to switch to their service, but your previous carrier won't pay you to return.

    S5 tap'n
     
  9. Mustang02

    Mustang02 Diamond Member

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    I would try out different companies. Tmo, Verizon, etc and see if you get better at home. If you do, maybe use that one line as your internet.
     
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  10. Efin

    Efin Diamond Member

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    Verizon paid my son...

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  11. BamaBelle

    BamaBelle Platinum Member

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    Verizon was full bars all day long. However, 3 devices had to share 25gb.

    AT&T is unlimited via the direct tv plan. Which would have been perfect, if I actually got service lol.

    I know, I am laughing. It isn't really all that funny but considering I have probably made a total of at least 30 phone calls to customer service and 20 more to corporate.....yeah.

    I mean, don't get me wrong. AT&T'S customer service by far blows verizon completely out of the water. They just do not have whatever set up that Verizon did.

    AT&T went so far as to give me a $250 credit to try a third party signal booster. But our signal is so poor, the booster could not even pick up our signal.

    So, I am trying really, really hard not to get frustrated.

    I decided to try social media today as a last resort. And surprisingly got a reply from AT&T. They are "supposed" to look into it more, they asked me to supply more info via messenger.

    All I want to know is this.

    If uverse is the solution, which it is. And uverse is .6 miles from me, why not just run the wire????

    I totally get that they are busy, Yada Yada yada. But when you are charging someone xxx amount of money, already traded in our verizon phones and will have an early termination fee plus have to pay for the AT&T phones we have on payment now....

    So basically, we are stuck.

    Sad thing is I LOVE AT&T so far other than the fact that we have no signal lol. Like I have told them every single time I have called, I want to stay with AT&T.


    JUST BRING ME UVERSE!!!!!! :)

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  12. BamaBelle

    BamaBelle Platinum Member

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    Hmmmmmmm........that is something to think about. Good idea Mustang

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