Asurion wont replace my R2-D2 need help.

Discussion in 'Motorola Droid 2' started by GT Motion, Jul 21, 2011.

  1. GT Motion

    GT Motion New Member

    Joined:
    Nov 22, 2009
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I am on the phone with Asurion, I just replaced my R2-D2 phone through their insurance only to receive a regular droid 2, and they said there is nothing they can do to get me the R2-D2. That is unacceptable to me because the value is significantly different in these two phones for several reasons including resale.

    I am on hold right now, I need help, they have me on hold, what other phone can I ask them for that is comparable in value? The R2-D2 is limited and worth money, so I feel like a regular Droid 2 is a big step back in value.

    What should I tell these people?
     
  2. ConqSoft

    ConqSoft Active Member

    Joined:
    Nov 16, 2009
    Messages:
    1,056
    Likes Received:
    12
    Trophy Points:
    38
    Location:
    Raleigh, NC
    Ratings:
    +12
    It was a limited edition phone, so you're pretty much out of luck. They can't give you what they can't get.
     
  3. GT Motion

    GT Motion New Member

    Joined:
    Nov 22, 2009
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    yea that's a bummer...they are sending me a Droid 2 Global with some accessories, not sure if that is better or worse.
     
  4. bassmankc

    bassmankc Member

    Joined:
    Jan 1, 2011
    Messages:
    159
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Kansas City
    Ratings:
    +0
    I would have went for a D3?

    Sent from my ADR6400L using DroidForums
     
  5. UrbanBounca

    UrbanBounca Rescue Squad
    Staff Member Rescue Squad Premium Member

    Joined:
    Sep 25, 2010
    Messages:
    2,737
    Likes Received:
    199
    Trophy Points:
    143
    Location:
    Virginia
    Ratings:
    +240
    They would laugh at you, especially with the backlog of D2's and D2G's they still have.
     
  6. GT Motion

    GT Motion New Member

    Joined:
    Nov 22, 2009
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    This is exactly what happened, I asked for the Droid 3 and she actually laughed. I told her I am not trying to get something better I just want something of comparable value. They said the Droid 3 is considered a phone upgrade and per their agreement with Verizon they cannot send me an upgraded phone, I have to do that through Verizon. Also, Verizon said that the only comparable phones are the Droid 2's and Droid 2 global.

    So basically they sent me more useless accessories and the global...gahh
     
  7. bendystrawboy

    bendystrawboy Member

    Joined:
    May 27, 2010
    Messages:
    797
    Likes Received:
    2
    Trophy Points:
    18
    Ratings:
    +2
    Lol limited? That,thing sold so poorly they were damn near giving them away.
     
  8. UrbanBounca

    UrbanBounca Rescue Squad
    Staff Member Rescue Squad Premium Member

    Joined:
    Sep 25, 2010
    Messages:
    2,737
    Likes Received:
    199
    Trophy Points:
    143
    Location:
    Virginia
    Ratings:
    +240
    What accessories are they sending? I'd be happy with a D2G and a car charger.
     
  9. Aiesline

    Aiesline Member

    Joined:
    Mar 27, 2010
    Messages:
    114
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    OP PM me I have the direct number for a regional account manager. They might be able to push something along. It worth a shot.
     
  10. GT Motion

    GT Motion New Member

    Joined:
    Nov 22, 2009
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Ear piece, leather case, and car charger, on top of the other ear piece, leather case and car charger they already sent for mixing up my address. I now have lots of accessories.
     
  11. UrbanBounca

    UrbanBounca Rescue Squad
    Staff Member Rescue Squad Premium Member

    Joined:
    Sep 25, 2010
    Messages:
    2,737
    Likes Received:
    199
    Trophy Points:
    143
    Location:
    Virginia
    Ratings:
    +240
    Send a car charger my way. :p

    Sent from my DROID2 using DroidForums
     
  12. lizard

    lizard Member

    Joined:
    Nov 3, 2010
    Messages:
    345
    Likes Received:
    2
    Trophy Points:
    18
    Location:
    Indiana
    Ratings:
    +2
    Didn't Squidly have a Squid2D2 rom out for D2?
     
Search tags for this page

asurion sending me phone and car charger for iphone 5