asurion razr maxx backorder

Discussion in 'Android General Discussions' started by fox_hound, Feb 25, 2012.

  1. fox_hound
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    fox_hound Member

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    So I lost my new Droid razr Max .
    I claimed it lost and signed a affidavit along with my lic.
    To find out the phone is not in stock and back order .
    Asurion's the worst customer service ever .
    They called me a day week later asking if I would take a Droid razr . I told them no way I'm going to downgrade.
    I check online and they taken me off the reserved list .
    they told me it can take how ever long until, they get the phone.Then I said! What a month ,she mumbles and says is there anything else you need help with .
    Totally avoiding the questions.
    figured I blow off my stream.
    thanks for reading
  2. DroidNewby
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    DroidNewby New Member

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    Are you still awaiting your phone from Asurion? Any update? I have a pending claim and they're telling me the phone is on back order, as well.
  3. SweetTee
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    SweetTee New Member

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    Filed a claim on 3/15...I'm on back order too. Verizon isn't shipping new ones until 3/21 so maybe that's when they will be available.
  4. eddiechi
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    eddiechi New Member

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    Razr Maxxx on Backorder -assurion


    Hello,

    I had to file a claim for my damaged Razr Maxx today and was told it was on backorder... I'm curious what list there is or how do I find it? How long are these phones usually on backorder?

    "I check online and they taken me off the reserved list ."..........

    Thank You
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