asurion question

Discussion in 'Android General Discussions' started by frankjc, Aug 14, 2012.

  1. frankjc

    frankjc New Member

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    My sons phone (original motorola droid)is trashed. The screen is shattered. The charger port hardly works. One of the buttons doesnt work. I want to file a claim but i am afraid they will deny the claim. Do they cover things like this or would they say it was abuse or misuse?
     
  2. jntdroid

    jntdroid Super Moderator
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    If you have coverage through Asurion, it should be covered. They'll likely replace it with something else, but it should be covered.
     
  3. frankjc

    frankjc New Member

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    They did cover it. They sent a DROID 2. I activated it and it says no sim card detected. I dont see one in the old phone. It works but why does it say that? I thought Verizon did not use sims until 4 g?
     
  4. jntdroid

    jntdroid Super Moderator
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    It might be a Droid 2 Global, in which case it has a slot for a SIM card in case you go overseas and have to use another carrier with a SIM. Most carriers around the world are GSM, not CDMA like Verizon, and therefore would require a SIM to work. You should be able to completely ignore that SIM message.
     
  5. bruben7886

    bruben7886 Gold Member

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    If it's a d2 global the sim slot is in the battery case. The phone will work just fine without it. If you want a sim, vz will send you one free.
     
  6. frankjc

    frankjc New Member

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    Thank you.
     
  7. bruben7886

    bruben7886 Gold Member

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    No prob. D2G is a heck of a phone btw....you'll love it :)
     
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