Asurion question

Discussion in 'HTC ThunderBolt' started by DROID11, May 31, 2011.

  1. tgs3838

    tgs3838 Member

    Joined:
    Jun 12, 2010
    Messages:
    95
    Likes Received:
    1
    Trophy Points:
    8
    Ratings:
    +1
    Yea i might do that. I dont feel like sending the phone back with all my data and stuff on it. Even tho it prob wont work anyways
     
  2. d_denver

    d_denver New Member

    Joined:
    Dec 12, 2009
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Don't say it was stolen as they will want a police report.
     
  3. syndicate0017

    syndicate0017 Silver Member

    Joined:
    Feb 2, 2011
    Messages:
    2,007
    Likes Received:
    48
    Trophy Points:
    113
    Ratings:
    +48
    Not when my phone was stolen 2 years ago. They just processed it like a normal claim.

    Sent from my Galaxy Nexus using Tapatalk 2
     
  4. nateohio

    nateohio Member

    Joined:
    Nov 12, 2010
    Messages:
    540
    Likes Received:
    11
    Trophy Points:
    18
    Ratings:
    +11
    Even then, How hard is it to go to a police station and file a police report? The dispatchers/admin staff are used to taking those kinds of reports.
     
  5. Scimino

    Scimino Member

    Joined:
    Feb 28, 2012
    Messages:
    207
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    Bradenton Florida
    Ratings:
    +1
    They do not ask for a police report. My bionic was stolen in February. They didn't ask for a police report. I did have to FAX them a affidavit however but u fill it out on your own.
     
  6. bbtkd

    bbtkd Member

    Joined:
    Nov 16, 2009
    Messages:
    646
    Likes Received:
    24
    Trophy Points:
    18
    Location:
    Earth
    Ratings:
    +24
    You could call and tell them it drown. If they refuse it, say....um....it was stolen!

    I did hear of a case where they refused to replace one dropped in a lake out of a boat because they said taking a phone out in a boat is misuse, which is not covered.
     
  7. Psycotic

    Psycotic New Member

    Joined:
    Jul 16, 2010
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    My phone was dropped in water and was covered..
     
  8. deduct

    deduct Senior Member

    Joined:
    Nov 25, 2011
    Messages:
    1,514
    Likes Received:
    28
    Trophy Points:
    78
    Ratings:
    +28
    And by 'dropped into the water '.....you mean ' dropped into the toilet'.

    Sent from my hon3yscr3am th3amed kin3tx bionic
     
  9. aaf709

    aaf709 Nice Guy Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    4,178
    Likes Received:
    49
    Trophy Points:
    163
    Location:
    So Cal
    Ratings:
    +49
    Asurion is supposed to cover water damage. It's one of the things they brag about.

    Funny; some time ago someone posts that they dropped their Bionic. It hit a puddle and the camera stopped working. The water indicators weren't triggered so I said to take it in to a Verizon store and tell them the camera stopped working. I also said don't mention the water as the fall was probably the culprit and if water was mentioned that's what they'd jump on. Most of the replies was that I was giving the wrong information by not telling Verizon about the water as that would be lying. Here the advise is to say it was stolen. Ah well.
     
  10. Laur3nNewm4n

    Laur3nNewm4n Member

    Joined:
    Dec 29, 2010
    Messages:
    418
    Likes Received:
    5
    Trophy Points:
    18
    Location:
    Syracuse, NY
    Ratings:
    +5
    Yeah, you'll get the camp of people who is morally upright/uptight and will jump on gaming the system. And then they'll do something crooked like tether and say it's okay to disregard the contract you signed with Verizon. Oh well.

    I'm sure Asurion covers water damage. It's supposed to be the insurance that covers anything as long as you didn't do something stupid on purpose.
     
    • Like Like x 1
  11. jntdroid

    jntdroid DF Super Moderator Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    6,436
    Likes Received:
    292
    Trophy Points:
    198
    Location:
    TX
    Ratings:
    +292
    That's because the right people haven't seen this yet. :)

    Asurion covers it, don't lie about it.
     
  12. jntdroid

    jntdroid DF Super Moderator Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    6,436
    Likes Received:
    292
    Trophy Points:
    198
    Location:
    TX
    Ratings:
    +292
    Check this document, search for "water" - it says over and over again water damage is covered (assuming you have Total Equipment Coverage). If they give you a hard time b/c you were on a boat or something silly like that, talk to a manager. Though, if you're on a boat and drop it in a lake, it's also lost, I'm assuming - so that wouldn't be lying... :tongue:

    https://www.dropbox.com/s/urmwj47hmp1rzsy/ASVZW-247-Kit-NW-iPhone.pdf

    :closed_2:
     
Search tags for this page
are asurion phones refurbished
,
asurion deductible galaxy s4
,
asurion htc one replacement
,
asurion verizon cracked screen
,

how much does asurion charge

,
how much does asurion charge for a lost phone
,

how much does asurion charge for lost phone

,
how much does asurion charge to replace phone
,
how much does it cost to file a claim with asurion for a cra
,
how to get a new phone from asurion