Asurion question

Discussion in 'HTC ThunderBolt' started by DROID11, May 31, 2011.

  1. TRIKOTRET

    TRIKOTRET Active Member

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    Yea when I replaced my OG DROID I ended up with 3 memory cards. They specifically say don't ship battery and memory card with old phone

    Sent from my ADR6400L using DroidForums
     
  2. tgs3838

    tgs3838 Member

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    Well yesterday I dropped my phone into the water. I let it dry out for a while and tried to fire it back up. It comes on fine and stays on for about 2 minutes before it restarts itself. So i guess its done. My question is does Asurion comer water damage? I tried to google it but couldnt find out for sure. Dont wana make a claim for that then have them tell me its not covered.
     
  3. huskur

    huskur Senior Member

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    Water damage is covered or if you like you can tell them it was lost/stolen
     
  4. tgs3838

    tgs3838 Member

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    Yea i might do that. I dont feel like sending the phone back with all my data and stuff on it. Even tho it prob wont work anyways
     
  5. d_denver

    d_denver New Member

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    Don't say it was stolen as they will want a police report.
     
  6. syndicate0017

    syndicate0017 Silver Member

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    Not when my phone was stolen 2 years ago. They just processed it like a normal claim.

    Sent from my Galaxy Nexus using Tapatalk 2
     
  7. nateohio

    nateohio Member

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    Even then, How hard is it to go to a police station and file a police report? The dispatchers/admin staff are used to taking those kinds of reports.
     
  8. Scimino

    Scimino Member

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    They do not ask for a police report. My bionic was stolen in February. They didn't ask for a police report. I did have to FAX them a affidavit however but u fill it out on your own.
     
  9. bbtkd

    bbtkd Active Member

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    You could call and tell them it drown. If they refuse it, say....um....it was stolen!

    I did hear of a case where they refused to replace one dropped in a lake out of a boat because they said taking a phone out in a boat is misuse, which is not covered.
     
  10. Psycotic

    Psycotic New Member

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    My phone was dropped in water and was covered..
     
  11. deduct

    deduct Senior Member

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    And by 'dropped into the water '.....you mean ' dropped into the toilet'.

    Sent from my hon3yscr3am th3amed kin3tx bionic
     
  12. aaf709

    aaf709 Nice Guy
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    Asurion is supposed to cover water damage. It's one of the things they brag about.

    Funny; some time ago someone posts that they dropped their Bionic. It hit a puddle and the camera stopped working. The water indicators weren't triggered so I said to take it in to a Verizon store and tell them the camera stopped working. I also said don't mention the water as the fall was probably the culprit and if water was mentioned that's what they'd jump on. Most of the replies was that I was giving the wrong information by not telling Verizon about the water as that would be lying. Here the advise is to say it was stolen. Ah well.
     
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