ARRRRGGGGGHHHHH!!!! Data connection issues continue!

Discussion in 'Motorola Droid Bionic' started by CD95YJ, Sep 6, 2012.

  1. CD95YJ
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    CD95YJ New Member

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    So I bought the bionic back in November/December of last year to replace my craptastic thunderbolt, and up until about two weeks ago it was working flawlessly. Then the data started switching between 4g,3g, and no signal. My first thought was network issues due to the sudden change in how my phone was working, called verizon who checked and could only confirm a network issue in Texas, not in Colorado. They have me do a factory reset to see if that clears the issue. Nope, it helped for about two days but I still was loosing data. Then after about two days my phone decided to start dropping calls too. That is when I called VZW and had them send me a replacement under the original warranty. Initially they sent me a thunderbolt... um, no! Got that resolved and recieved my CLN replacement bionic today. I was so happy to have a new phone... for about 5 minutes. Activated it, powered it on, set up my backup assistant, and let it sit for 5 minutes. Turn the screen back on to see... no data connection what so ever! I turne on my wifi so I can start downloading apps from the play store, haha nope "cannot download due to connection errot (-101)". Data finaly comes up but switches between 4g, 3g, and no signal again. Turn of wifi to see if my data signal will hold and turn blue... nope. not for almost 45 minutes of sitting around, and dropping data again.

    So I called Verizon again, still no reported outages, however they tell me I live in a "moderate coverage area". I tell the rep "Well guess the LG lucid loves moderate coverage areas because my wifes phone doesn't have data issues where we live or around the rest of Denver". Their responce... yup you guessed it... send me another bionic.

    Honestly I think I'm done with this phone, I found a new still in box Nexus at a phone store for 250 with no contract renewal required. I'm pretty sure I'm buying it tonight, sorry Verizon I need a phone that works.
  2. TatDroid
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    TatDroid Active Member

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    Similar story here. My Bionic has been rock solid for months now - until about two weeks ago. All of a sudden its going back and forth between 3G and 4G in areas that have always had a solid 4G connection. And dropping data for brief periods almost daily. I haven't loaded any new apps, and there have been no software updates to my phone. Something MUST be going on with the network. (I work in Boston and live in suburbs. Both are 4G coverage areas)
  3. bhp117
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    bhp117 New Member

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    My friend have the same issues as both of you with data keep dropping and having the bsod , he got 3 replacement already so he called into vzw 2 days ago and politely addressing his issues with the motorola phones and the bionic , after talking to a few tech support they connected him to a manager that offer him a gnex/rezound/droid razr/lg spectrum as a replacement , so he took the gnex and they sending it to as i type this
    They're not offering the gnex as a upgrade to him , its offered as a free replacment for his troubles with the bionic so he didnt have to lose his unlimited data
    The droid razr they offer him wasn't the razr maxx
    I also have the data/bsod issues with my 2 previous bionics but on this 3rd bionic i haven't have any issues at all and it been so much better after 242 ics leaks also it have a better data compare to my gnex
  4. CD95YJ
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    CD95YJ New Member

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    They tried to tell me it is the area I live in, but my wifes 4G phone (lg lucid) doesnt have any issues staying on 4g. It has to be either the phones hardware or the software conflicting with the network.
  5. bhp117
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    bhp117 New Member

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    You just have to stand your point that's its the phone not the area
    Also did you tell them your wife phone doesnt have the issue only your bionic
  6. CD95YJ
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    CD95YJ New Member

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    Sure did!
  7. bhp117
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    bhp117 New Member

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    And they still try to blame the area not the phone
    That sucks
    My friend got it easy for him
    How many time did they transfer you to?
    They do have different level tech like tier 1 , tier 2 then manager
    Tier 1 dont know anything try to blame area most of the time for data issues
    Tier 2 tell you to data reset and wait for a few days to see if solve your issues otherwise will offer a replacement usually a bionic
    Manager approve for different phone replacement
  8. CD95YJ
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    CD95YJ New Member

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    I've only made it to tier 2 so far, but yes they say even though there are no reported problems it is blamed on the area. Tomorrows phone will be CLN #2, if that one fails they will change phones, but I need one that works so I might spring for a new one on my own.
  9. bhp117
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    bhp117 New Member

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    Well see what happens with your 2nd cln
    As i stated my friend end up getting 2 replacement before they are willing to give him a gnex and he call them dozens of times since the have records of him calling in
    Also all the tech are trained to lie all the time saying there's no reports of any issues with data , bsod , random reboots of any certain phones
  10. CD95YJ
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    CD95YJ New Member

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    Well the second replacement is much more stable. Hopefully it is a software issue that will be completely resolved come the ICS OTA.
  11. sweeeeet
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    sweeeeet Well-Known Member

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    I must've been lucky.. I never really had bad data issues.. I do live in NYC so that may help

    Sent from my DROID BIONIC using Tapatalk
  12. bhp117
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    bhp117 New Member

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    Have you try any ics leaks?
    If you want to be able to fxz back to 905 , ics leak 232 is smooth and stable ,
  13. CD95YJ
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    CD95YJ New Member

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    I had been running .232 for almost 1 1/2 months when my data issues started fxz'd back to 905 and they didn't go away. 2 replacement phones and they are still there. My wifes LG lucid is stable as all get out, stays on 4G while Im dropping data.

    It doesn't matter anymore though, Im getting a nexus in a few days, I need a phone that works.
  14. bhp117
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    bhp117 New Member

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    Good luck with your gnex
    We're you able to get vzw replace it for you or you have to go buy one yourself
    Razr M is a very nice phone too i almost bought one but they don't have the dev edition out yet
  15. CD95YJ
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    CD95YJ New Member

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    I told vzw to either let me switch since 3 different phones had the same issue, or let me out if my contract. They decided to let me switch. I decided to get away from Motorola for a bit so I went with the gnex
  16. Zig8
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    Zig8 New Member

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    Ya know I admire you guys that really actively rant too Verizon about our Bionic. I have all these same issues. I work in a fringe 4G area. Always loosing connectivity from the very beginning. Got my Bionic when they came out. Why my phone cant figure out one signal is week- try another, Wifi isn't strong enough,... switch to 4G/3G without me having to turn off my wifi (reboot)...? I thought these are supposed to be smart phones? I think the radios are week in the Bionics...
    Ill bet most people that own the Bionic are like me. I wont do anything, just keep getting mad. I will not buy another Motorola, but the sap in me will wait this 2 yr contract out... I Love my Nexus7...!
  17. deduct
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    deduct Well-Known Member

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    Are you still running 905? Most people who have installed ics leak have zero data problems. I have the 232 leak i can send ya if you want to try it. At this point however, the ota should be soon. Regardless, i am betting ics fixes your signal issues.

    Sent from my DROID BIONIC using Tapatalk 2
  18. bhp117
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    bhp117 New Member

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    Good to know they're willing to replace the phone for you so you dont have to buy another phone to replace a faulty phone to begin with
  19. bhp117
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    bhp117 New Member

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    On 905 i still get drop data but not as bad as my previous 2 bionics
    Once i started with the ics leak 2231 my data been very solid very few drop data but would get it back within 10 secs
    Now i'm on 242 for a week and haven't gotten 1 data drop yet and battery life been amazing
  20. Zig8
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    Zig8 New Member

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    905 Yep....
    "Your device is up to date!
    No update is necessary at this time."
    :hail::blink::biggrin::icon_eek::hail::icon_eek::biggrin::icon_eek:
    Last edited: Sep 8, 2012
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