Anyway to send phone back that's been rooted

Discussion in 'Droid RAZR Support' started by badazprelude, Dec 10, 2012.

  1. badazprelude

    badazprelude New Member

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    Ok I have a Droid RAZR xt 912 running 6.16.211 stock ROM was rooted but unrooted now. But when I boot into recovery still ha the q0/1. Is there anyway to remove this I need to return for a warranty issue.
    Thanks for any help
     
  2. GoCliffGo05

    GoCliffGo05 Developer Relations Staff Member Premium Member

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    I believe that is Moto/Verizon's way of keeping tabs on you. You could try using RSD to flash back to stock "out if the box" but I don't think there is anything you can do.

    Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2
     
  3. badazprelude

    badazprelude New Member

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    Thanks I will try that first is there a link up for stock ics image
     
  4. GoCliffGo05

    GoCliffGo05 Developer Relations Staff Member Premium Member

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  5. badazprelude

    badazprelude New Member

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    Thanks again I will post if this works our not...
     
  6. jpcalhoun

    jpcalhoun Senior Member

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    Sorry, but don't think there is anything you can do to erase/reset the, far a lack of a better word, "mechanism", that keeps track of the phone ever being rooted or is currently rooted. Let me elaborate...your phone has a unique identifier. Verizon has the capability to query your phone to determine its "state". One aspect of that is whether the phone is rooted, has been rooted but not rooted now or has never been rooted. That information is stored in Verizon's system, not necessarily on your phone. So trying to reset that or change that information is like trying to "un-ring a bell".
     
    Last edited: Dec 10, 2012
  7. badazprelude

    badazprelude New Member

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    Well guess i will like that charge on my account lol...
     
  8. badazprelude

    badazprelude New Member

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    Anyone else had the sane issue and know if you get charged
     
  9. droidbionicmaster

    droidbionicmaster Member

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    They will charge you. rooting voids warranty.

    Sent from my DROID RAZR using Droid Forums
     
  10. Knightrider03m

    Knightrider03m Member

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    Let me see if I got this right, are you saying that if I bought a phone today then rooted it, vzw would already know that it has been rooted even if I took the root off? I sent many phones in (took the root off before I sent it) and never had a problem.

    Sent from my nexus 7 tablet while I'm away from my real computer
     
  11. GoCliffGo05

    GoCliffGo05 Developer Relations Staff Member Premium Member

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    All 4.0.4+ now has the root checker built in. There is a setting on the phone that once rooted will "trip" and can not be reset, so they will know.

    Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2
     
  12. Knightrider03m

    Knightrider03m Member

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    Interesting, I guess I won't root anymore.

    Sent on my Moto RAZR HD while I'm in class, in a meeting, in a waiting room, or in the bathroom
     
  13. jpcalhoun

    jpcalhoun Senior Member

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    Exactly

    Sent from my Nexus 7 using Tapatalk 2
     
  14. badazprelude

    badazprelude New Member

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    Does the galaxy s3 have it to I dont see it under recovery like I did razr
     
  15. GoCliffGo05

    GoCliffGo05 Developer Relations Staff Member Premium Member

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    I'm not sure. Never had hands on with a S3.

    Sent from my Nexus 7 using Xparent Cyan Tapatalk 2
     
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