anyone ever get into it with verizon abt rooted phones or stuck with the 500$ fee

Discussion in 'Android General Discussions' started by 93fuelslut, Oct 29, 2012.

  1. 93fuelslut
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    93fuelslut New Member

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    i saw on some droid forum news section that verizon can root check any ics device even if u unroot..idk if they posted if verizon can check if its been "sbf" back either......do u know if verizon can?.

    has anyone been slammed with a rooted 500$ fee?
    anyone ever sent in a ics device that was rooted and slipped away?

    whats ur thoughts on this xda rooted warranty video?.Your Warranty is Not Void – XDA TV – xda-developers
    i dont see how this would work against verizon at all anyways?

    just courous if verizon techs even have time to check all these phones
  2. MissionImprobable
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    MissionImprobable Well-Known Member

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    1) Yes, they can check on ICS devices. Some phones such as Samsung devices can have said data wiped relatively easily; with other phones it's more difficult.

    2) Yes, your warranty from the manufacturer is still valid, but I'm pretty sure VZ can choose not to honor their warranty, meaning you'd have to deal with the manufacturer yourself.
  3. 93fuelslut
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    93fuelslut New Member

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    How do u deal with the manufacturer? cause im running a rom, but after i dropped my phone, it somtimes locks up and have to hold the volume keys and the power button to restart.....but theres no physical damage what so ever
  4. Quick
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    [I am not a lawyer and what follows is just speculation on my part]

    I think, technically, they cannot void your warranty simply because you rooted the phone (Magnuson-Moss warranty act of 1975).
    They can void the warranty coverage if some change or modification you did may have contributed to the failure.
    The software/firmware on smart phones does control most everything. You can brick your phone, overheat the phone, kill your processor etc., etc., all with the software you have access to with root.
    Something like a physical button failing due to a manufacturer defect would be a pretty clear case where they could not void the warranty coverage because you rooted.
    In your case you also dropped the phone. If the cause is physical damage internally there is a good chance they could tell that it was caused by impact/being dropped. Not covered unless you have accident coverage.
    Yes, on ICS phones you simply have to boot into the recovery screen to see if it's ever been rooted and if it's rooted now or not.

    I would think is a good chance you just have software problems that coincidentally started after you dropped it. Try re-flashing the ROM? different ROM? Stock load?

    I would like to hear some actual warranty experiences also.
  5. 93fuelslut
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    93fuelslut New Member

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    thanks for the detailed response..i will however call VZ abt the whole insurance regulations stuff..
    if somebody rooted there ics devise, and then sbf it, would vz still see it use to be rooted? or would vz still void a sbf phone?

    but yea, my phone did drop 4ft straight to concrete twice..
    and now when it freezes up if im playing music, itl skip like a scratched cd and then the screen will go black and not even the power button will do anything
  6. MissionImprobable
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    MissionImprobable Well-Known Member

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    The problem is that no one has felt it to be worthwhile to take VZ to task in court over this. We've discussed in other threads that it's no different than auto dealerships trying to void warranties because someone added an aftermarket exhaust or suspension and some completely unrelated part failed. No one has thought it worth the effort to deal with trying to prove the same point over phones yet.
  7. Quick
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    Hmmm, maybe 3rd party app developers could form a trade organization.
  8. 93fuelslut
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    93fuelslut New Member

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    would sbf'ing cover u? or.......
  9. Quick
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    Apparently not. I'm guessing they're writing/reading that to some previously untouched nvram
  10. 93fuelslut
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    93fuelslut New Member

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    if something bad was to happen, could i call motorola directly for a warranty replacement before my 1year mark? like if theres no physical damages, but just keeps freezing..
  11. vatothe0
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    vatothe0 New Member

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    Yes. That is what the warranty actually provides for. Verizon helps customers by having devices to send out faster than the manufacturer well turn them around.

    If you're not happy with Verizon's policy on rooted phones, just use your actual warranty.
  12. 93fuelslut
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    93fuelslut New Member

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    thanks......do u know how to contact motorola for the warranty replacement? like a phone number or some sort
  13. vatothe0
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    vatothe0 New Member

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    Look at your paperwork. Check their website.
  14. jsnweitzel
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    jsnweitzel Developer Developer

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    I don't think a warranty will cover physical damage, that would be insurance assuming you have it.
  15. MissionImprobable
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    MissionImprobable Well-Known Member

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    An SBF will unroot the phone but it won't clear the ICS Root counter.
  16. 93fuelslut
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    93fuelslut New Member

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    If you're not happy with Verizon's policy on rooted phones, just use your actual warranty.[/QUOTE]

    As in contact Motorola? I will tomorrow
  17. 93fuelslut
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    93fuelslut New Member

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    Its to late to get insurance. I'm passed my 30days
  18. 93fuelslut
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    93fuelslut New Member

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    Guess there's no way around it...seems like vz out smarted us for NOW
  19. TatDroid
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    TatDroid Active Member

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    I'm not sure your analogy is valid. Maybe it would apply if your phone was rooted and then there was a hardware issue - like the volume rocker fell off.

    But we're talking about altering the software on the phone, and then having a software issue. It's VERY difficult to prove that the software that was altered did not cause the software issue problem with the phone.
    Last edited: Oct 31, 2012
  20. 93fuelslut
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    93fuelslut New Member

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    Well fellas.............guess what I did.
    Sending my phone back saying power button has a wiggle to it and hardly works when pressed so my screen won't unlock

    Let's see what happens
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