anyone else have their S3 shut down when you only shut the screen off?

Discussion in 'Samsung Galaxy S3' started by nia07, Dec 18, 2012.

  1. nia07
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    nia07 New Member

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    My phone is doing this every now and again. I shut the screen off using the button on the right. All of a sudden, its black and off. It doesn't show it is powering down, it just won't turn on unless I remove the battery. It happens here and there, has for a few months. It has gones weeks without happening, then does it again. Idea on causes?
  2. Peirceman
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    Peirceman New Member

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    Hasn't happened to me, but you might want to try a software screen on/off button. If it doesn't shut off your phone like the power button, then you have a hardware issue for sure. If it does the safe thing as your power button, then it is probably a software issue and a factory reset might fix it.

    Good luck!
  3. TDevilsG
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    TDevilsG New Member

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    http://www.droidforums.net/forum/showthread.php?t=231124


    I had a similar problem myself. Ultimately I was offered a new phone with Verizon but turned it down because the quality of the replacement was worse than what I had. So I just factory reset and haven't had as many issues since.


    Sent from my SCH-I535 using Tapatalk 2
  4. Vulcan1600
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    Vulcan1600 DF Super Moderator Staff Member Premium Member

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    Are you using a custom ROM? There are some ROMs that will do that as a glitch.
  5. tonylumps
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    tonylumps New Member

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    Did you have to do a battery pull to to turn it on. If so I had the same problem before the JB update But now it is OK
  6. Wopback
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    Wopback New Member

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    Had this problem with my first 2 galaxy S3s. Had my 3rd S3 for a month and no issues or battery pull.
  7. nia07
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    nia07 New Member

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    nope
  8. nia07
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    nia07 New Member

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    yes, I can only get it back on by pulling the battery. I think it is always the when I am on internet and then turn the screen off when this happens. I have been trying to keep track.
  9. nia07
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    nia07 New Member

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    uggg factory reset :( I don't have time to reload everything. what a pain
  10. rlarson_mn
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    rlarson_mn New Member

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    Some times a factory reset is the only way to clear up issues as painful as it may be. Some suggest that be done prior to any major upgrade like the current OTA to Jelly Bean. Some times the upgrade goes with out any issues but if I end up having issues it seems the resolution for me at least was a factory reset. After that things were smooth again. Just my experience of course.
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