Any Ideas? Received Jellybean 4.1.2 early on Droid Razr Wifi Not working now

Discussion in 'Android General Discussions' started by Meph5580, Mar 14, 2013.

  1. Meph5580
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    Meph5580 New Member

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    Was looking forward to getting Android OS Jellybean at the end of the month. I received it early yesterday. Since then haven't been able to connect to the WiFi so I called Verizon, they were stunned that my Razr had Jellybean 4.1.2 cause I guess mine and 99 other guinea pigs got lucky and received it early. Now I have to call Motorola to trouble shoot my phone lol. Or Can send in my phone to Verizon and they'll replace it with a new RAZR. Then I'd have to waaaaiiittt for jellybean to be publicly released.
  2. GoCliffGo05
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    GoCliffGo05 Developer Relations Staff Member Premium Member

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    I deleted your duplicate thread. Please don't double post, it adds clutter to the forum. :)

    Pretty sure JB is public.



    Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2
  3. dezymond
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    dezymond Tech Support Mod Staff Member Premium Member

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    Is this just your home wifi or any wifi network?
  4. Meph5580
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    Meph5580 New Member

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    Job isn't public for all razors. Just the WiFi, I sit 3 feet away from the router and says poor signal strength. I used the WiFi to download jellybean andads soon as it was installed I couldn't connect to the WiFi. 4/3g works perfect
  5. N20zuki
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    N20zuki New Member

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    You sir are not the only one, Mine updated 2 days ago as well (droid razr) and I CANNOT connect to my WI-FI at home and to be quite honest I wouldn't care too much if Verizon didn't turn into Data Nazi's. I have been to the Verizon store today and yesterday and ironically my phone connects to there WI-FI at there store. But nowhere else! They couldn't help me and told me the same to contact Motorola and I seriously doubt my one phone call whining will make them re-write the configuration of this update, The store also didn't offer me a new phone to fix the situation and also tell me there is no way to roll back the update to the previous one.

    So I am in for any ideas here, A hard reboot has been done 4 times now, deleted all previous networks, and removed security key from my router to see if that helped but obviously not. I know my internet functions fine because I have 4 computers, an Iphone and 2 playstations that have absolutely no problem on my network.
  6. N20zuki
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    N20zuki New Member

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    UPDATE.... I just got off the phone with customer service and as soon as I told them about the update and Wi-Fi issue they told me they are overnighting me a new phone and send back my defective one and it will come with "Ice cream sandwich" software and all the updates to the Razr have been selected and sent out so I will not have this issue with my new one.
  7. Ubermensch72
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    Ubermensch72 New Member

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    I just got my update last night and I'm having the same problem although I don't think I'll end up calling onto support to get a new one for a week or so. Want to see if I can figure it out on my own. I've noticed that a few of the apps are disappearing from the homescreen too, not from the phone itself just from the homescreen. I guess more than anything I'm just glad i'm not the only one with this problem. I have a verizon employee line with tons of data so I'm not too worried. Guess I'll just see what happens
  8. jrduck1
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    jrduck1 New Member

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    WiFi Issues After Jelly Bean Update on 3/24/13

    My WiFi stopped working after my Razr Maxx did the Jelly Bean update on 3/24/13 List of affected modems and compatible ones. I have the Westell VersaLink 327W DSL, had to call Verizon to get a newer wireless router sent here, Jelly Bean does not support older WiFi routers, I'm sure the list will grow.


    Here is a list but not limited to the unsupported routers that will not work with the Jelly Bean update on Droid

    Unsupported Routers
    Router Make/Model Technology
    Westell VersaLink 327W DSL
    Actiontec GT724-WG DSL
    Netgear DG834GT DSL
    Netgear DG934G (Sky Version) DSL
    Linksys WRPT54G DSL
    Motorola Netopia 3347-02 DSL
    Siemens gigaset SE567 DSL
    Actiontec GT701-WG DSL




    Working Models that work with the Jelly Bean Update, for Wi-Fi

    Router Brand Router Model Notes Router Brand Router Model Notes
    Actiontec GT704-WR . . Linksys e1500 .
    Amped Wireless AP 300 . . Linksys e3000 .
    Apple Airport . . Linksys EA2700 N600 Dual-Band
    Apple Airport Extreme . . Linksys wrt54g .
    Apple Airport Extreme (2.4 GHz) . . Linksys WRT54GL .
    Asus rt-n56u . . Linksys WRT54GS .
    Belkin F7D22301 . . Linksys WRT54GS .
    Belkin F5D7230-4 802.11g 2.4GHz . Linksys WRT54GS v.2 Wireless-G
    Belkin F7D22301 . . Linksys WRT600N .
    Belkin F7D4302 . . Medialink MWN-WAPR150N .
    Belkin N600 . . Netgear WGR614 .
    Belkin R5D7230-4 2.4GHz G router . Netgear DG934G .
    Belkin Surf f7d2301 v1 . . Netgear JWNR2000 .
    Buffalo WHR-HP-G300N . . Netgear N600 .
    Cisco WAP4410N . . Netgear N900 (WNDR4500) .
    Cisco WAP4410N . . Netgear WGR614 .
    Cisco WAP4410N . . Netgear WGR614 .
    Cisco WRT160N . . Netgear WGR614 54 MBps G router
    Cisco WRT160N . . Netgear Wireless-N 150 .
    Cisco WRV210 . . Netgear wnr1000 v3 .
    Cisco WRV210 . . Netgear wnr2000 .
    Cisco Linksys BEFSR41 . . Netgear WNR2000 .
    Cisco Linksys E3000 . . Netgear wnr3500 .
    Cisco Linksys WRT120N . . Netgear wpn824 v2 .
    DLink di-524 . . Ruckus AP .
    DLink dir-605l . . Ruckus VF2825 .
    DLink DIR-615 . . TRENDnet TEW-731BR .
    DLink dir-615 . . US Robotics 5461 MAXg Router .
    DLink DIR-615 . . wireless-n router .
    DLink dir-625 . . Zuni Connect .
    DLink dir-628 . . . . .
    DLink DIR-826L . . . . .
    DLink tm-g5240 . . . . .
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