I am hoping that I am not the only person that is having this repeated problem. On Nov 6 I bought an Eris for my husband's birthday. Worked beautifully and we both fell in love with it. About a week later, his started with the message "The process android.process.acore has stopped unexpectedly. Please try again." with the Force close button. This happened when accessing the phone application. Took it back and Verizon did a hard reset. Worked fine for another week or so. Then crashed again. Still within the 30 days, so got a new phone. This past weekend his phone crashed again- leading me to believe it was a software issue, i.e. something he downloaded, but we have the same apps and mine was working fine. Went to Verizon again and now have his 3rd Eris. Came back to my desk to find my phone had no service and the dreaded message appears when attempting to access the phone. His phone is right next to mine so I know that there is service in the area. HELP! Love the phone but after not even a month, the troubles seem to be out weighing the benefits. Suggestions?