Android Mail - "Force Close"

Discussion in 'Android Tech Support' started by riffraff, May 13, 2012.

  1. riffraff

    riffraff New Member

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    On a Samsung Stratosphere:
    I've had the phone for three weeks and this is the first time this problem has popped up. I have my work email (work supplies the phone) and my home email accounts linked to the phone. I can seen email in both accounts, but when I try to open or reply, I get this message:

    "The Application email (Process.com.android.email) has stopped unexpectedly. Please try again.
    And in a bar: "Force Close"


    I've turned the phone on/off and pulled the battery. Any other suggestions?
     
  2. LoudRam

    LoudRam Senior Member

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    Have you tried clearing the cache? (If there is one to clear) If that doesn't work you may need to uninstall & reinstall the app or use a different email app.

    Sent from my HTC Rezound using Droid Forums
     
  3. riffraff

    riffraff New Member

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    Thanks. Work setup the email account, and I'm not sure if it is like my Blackberry, that they have to reset the server (I think no?). I'll have to look for a cache.
     
  4. bakerout

    bakerout New Member

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    com.android.email

    I have a Charge and went to settings, applications, manage application and all. Cleared data and cleared cache and force stop.

    Went to menu and selected "email" and re-entered my Yahoo user name and password.

    Its working.
     
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