[ALERT] Verizon 4G LTE Nationwide Outage...Again.

Discussion in 'Android News' started by cereal killer, Dec 28, 2011.

  1. BobbyyHalo

    BobbyyHalo New Member

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    You can! Call and say you do not wish to pay for data when the network is down. They have to credit you for the day. I got $1.99 every time
     
  2. skaman9876

    skaman9876 Member

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    I called after the second outage and the lady started arguing with me telling me we do not issue any monetary discounts for any reason being extremely rude and saying if verizon decides to they will discount every customer and I have to wait for that. After I got that attitude I asked to speak with her supervisor....got some clown just as incompetent as her repeating her words... So I repeated what I said "Why should I pay full price for a service I'm not fully getting? That doesn't make any sense as a customer." Then he had the audacity to tell me if my cable goes out do I expect the cable company to issue me a credit? (wrong thing to say to me....) I work for one of the largest cable companies and guaranteed him we do issue all sorts of credits for things especially of this nature. He then reluctantly says he can issue me a monetary credit at this point of $.99 per day per line of the issue, transfer me back to idiot number 1 for my $3.96 which I told them both that's fine it's only fair.

    :: END RANT::

    They told me they thought the service issue was in regards to the network upgrades they were trying to roll out.

    Sent from my Galaxy Nexus using DroidForums
     
  3. baldy54

    baldy54 New Member

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    Although i have been frustrated with data connections lately...my worst day with verizon is ten fold better than my best day with ATT!!!!

    Sent from my DROID BIONIC using DroidForums
     
  4. mackiv

    mackiv Member

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    word to yur mothers!!!!
     
  5. circsmonky

    circsmonky Premium Member
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    no, no ones called?
     
  6. geoff5093

    geoff5093 Senior Member

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    I was a bit surprised by this, I e-mailed Verizon expressing my concerns regarding 4G reliability, and also that I can't get 4G at home even though it says I am in a 4G coverage area, and without me asking said they would credit me for this months data!
     
  7. bazar6

    bazar6 Premium Member
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    Nice! Complain again next month if you still don't have 4G, make em realize you're pissed.
     
  8. dezymond

    dezymond Tech Support Mod
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    Did you just go to the Verizonwireless website?

    This is my first 4g device and I absolutely love my Nexus, but I mean two major outages in 2 weeks? I'm happy we didn't have one this week, but they will be hearing from me for sure if there is another outage.
     
  9. geoff5093

    geoff5093 Senior Member

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    Yup, I went to the My Account page and went to contact us.
     
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