I've done a search, but didn't see anything current on this. I'm trying to use the Air View and I can't seem to get it to work. When I'm on the lock screen I can see a bright point of light under my finger so I presume it's active, but once the phone is unlocked nothing seems to work. I've gone to some YouTube videos like and everything is active, but still nothing. I have a screen protector on it, would that cause a problem?