After refreshing AND receiving new email... 5 minutes later -- authentication error:

Discussion in 'Droid RAZR Support' started by altjx, May 19, 2012.

  1. altjx

    altjx Member

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    Not sure what's going on. Just got my droid razr maxx yesterday and today I just enabled google 2-step authentication. I've added an application/site password (the long random characters) and it worked perfectly on my phone. However, a few minutes later, it tells me that my username or password is incorrect. I'm not sure what the hell is going on... How come it refreshes and allows me to even see new email, and then turns around and tell me that credentials are invalid?
     
  2. Trash Can

    Trash Can Active Member

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    I use two step verification on multiple devices with no problems, including my Maxx. I use the Gmail app versus the email app. Did you enter the long code in your Google account or in the email app itself? Not sure if it makes any difference.
     
  3. Shadez

    Shadez Super Mod/News Team
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    Are you using AOL email?
     
  4. altjx

    altjx Member

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    Nope, gmail. Sorry I forgot to mention this.

    Weird, it's been working since I posted this... But for some reason, it kept prompting me after awhile. I use the regular email app, however. Not sure how it fixed itself but I'm glad it's back working.

    Thanks everyone for the input.
     
  5. Shadez

    Shadez Super Mod/News Team
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    That was happening to me last week also, I deleted the account and re-added it several times and finally it just started working right.
     
  6. altjx

    altjx Member

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    Really? Wow... Interesting. I have 2 accounts added too. One gmail and another google apps. Seems like once I popped in the password for one, the other one said invalid, haha... Glad it wasn't just me :)
     
  7. Shadez

    Shadez Super Mod/News Team
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    Well at least you have it working now. It could also have been something on their end. That's what I was thinking at the time.
     
  8. 94lt1

    94lt1 Super Moderator
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    Sometimes after making a change to the email, like your password with your PC, you should consider doing a backup of your email, the clear the data on the app. It sometimes clears up issues.

    In many cases of trouble with an app, one of the first things I do is clear data on that app. As I said before, if you need to retain data, you should back it up.

    Hope this helps?

    DROID RAZR MAXXAMIZED!!!
     
  9. 94lt1

    94lt1 Super Moderator
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    +1

    droid razr maxxamized!!!
     
  10. altjx

    altjx Member

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    Sounds good. I used Titanium to back everything up to my SD card, so should be good there.

    Agreed. Thanks man!
     
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