Ensure standard Voice Mail is configured and active. Currently, Visual Voice Mail is not supported when connected via Wi-Fi. Wi-Fi must be disabled to receive new messages. Refer to WiFi On / Off for additional assistance. Launch Visual Voice Mail. Select OK. Select Subscribe to Visual Voice Mail for $2.99 per month. Select Subscribe. Select Subscribe. Review the User agreement then select Accept to continue the activation process. Enter the voice mail password then select OK. The Visual Voice Mail password is the same as the standard Voicemail password. For assistance with resetting the password, refer to Reset voice mail password.