? about returning droid...?

Discussion in 'Android General Discussions' started by ashkev843, Apr 21, 2010.

  1. ashkev843

    ashkev843 Member

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    Does anyone know:

    a. Will they replace my droid for it having dust under the screen and the head phone jack cuts in and out if I bump it?

    b. Do the refurbished phones that verizon gives as replacement have the 2.01 firmware on them? I want to be able to reroot the phone with out the hassle of flashing it back to 2.01

    Thanks for any help.
     
  2. verian

    verian Guest

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    I think dust under the screen and loose jack input fall under a category that verzion's going to tell you is your problem. If they will take it back you have completed a much harder task then flashing backward to gain root. Take what they offer and flash back, its pretty easy compared to getting a replacement phone for nothing.
     
  3. Backnblack

    Backnblack Premium Member
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    Both are valid reason for a return under warranty. You will get a reconditioned unit.

    Sent from my Droid using Tapatalk
     
  4. jamjr74

    jamjr74 Member

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    I had a defect under the screen of my lg dare a few years ago and brought it to a verizon store. I had the phone for like 9-10 months and they gave me a brand new one right on the spot no questions! They said it was covered under 1 yr warranty.