It started when I realized that the automobile power cord I thought I had was the wrong USB type. I ran over to wal-mart. The electronics department manager asked me If I had one yet when I told her what I wanted. She said they got 5 units but couldn't play with one, so I let her play with mine. When she was done I tried calling my son and got a message that airport mode needed to be shut off but I couldn't remember how. Finally I remembered, but not until I was almost home. I then realized that the gal at WM must have held the power button down and accidentally put it in airport mode. I tried placing the delayed call to my son and found that I couldn't connect. I got a recorded Verizon message that my phone number was invalid and to call my service provider for assistance. I expected and got a long time on hold with Motorola and while on hold I used my wife's phone to call the Verizon store. Believe it or not both Motorola and Verizon answered within a minute of each other. I had them both on the phone for several minutes. The MOTO rep quickly determined that it was a network problem and said Verizon would have to deal with it. After another half hour or so of fruitless trouble shooting with the Verizon guy (I think it was a guy at the Verizon service desk), he said he'd transfer me to a tech support guy named Fernando, well THANKS!!! I filled Fernando in on what he did'nt already know and he put me on hold to check the network....except he disconnected me instead. Grrrrrrrrrrr! When my temperature went down I tried again and things were back to normal. A couple of minutes later Fernando called and i gave him to good news. I tried pumping him for a few details about what the trouble was but he couldn't or wouldn't say exactly, he just set he reset some network protocol. My blood pressure was on a roller coaster for half the day.