We recently shared a couple of stories regarding the poor warranty support at Motorola. You can find them, here and here. It looks like Motorola's situation just went from bad to worse. Apparently a $5 Million class action lawsuit has been filed against the company for their poor warranty support. Here's a quote with a few more details, "The main plaintiff in the case is Georgia resident Douglas Lynch, who alleges it took Motorola months to replace his defective Moto 360 late last year. When the company finally did so, it sent him a cheaper model than the one he paid for. This appears to be a weirdly common occurrence among Motorola customers. The court filing includes a number of additional sample complaints..." ~ AndroidPolice Lynch's situation isn't an isolated case either. There are numerous examples of Motorola customers experiencing issues like this spread across the Moto customer forums and the Moto X subreddit. It sounds like someone in charge of support at Motorola is asleep at the wheel. I can imagine a few folks will be losing their jobs before this debacle is over. What do you folks think of the situation?