I switched from Verizon to ATT back when I bought my Note 2 and I haven't missed Verizon one bit. I started to give T-Mobile a try but 2 things held me back. 1) I'm still not ready to trust their infrastructure yet. 2) When I dipped my toes in the T-mobile pool I bought a mobile hotpot for a family member. When I had a few issues I could tell where they were cutting their money from in their customer service reps. At the time I could only get help at a certain time over the phone (we were having an issue with the device because I used a number with a different area code and it just threw their system off), and even then the rep over the phone did more to make things worse. Now I have experienced bad customer service reps on both AT&T and Verizon so I tried several times later to talk to a tech and a few other reps only to just give up. I ended up buying another hotspot through AT&T's prepaid service and when the rep took the extra time to talk my grandmother (who was far from being tech savvy at the time) through setting her iPad up over the wifi hotspot when I was in a meeting, it just reminded me why I am still willing to stay with them. Like I said in another thread (when I referenced Apple's tech support) having quality tech support to me is worth a little extra and it enhances an already quality service. Less quality tech support with less reliability equals a drop off for me.