4G inoperative and "poisons" 3G...

Discussion in 'Android Tech Support' started by Branford, Apr 9, 2012.

  1. Branford
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    Branford New Member

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    I have a droid razr (and I'm pretty new to it so please have patience as this might be a "mia culpa" thing)...

    My issue:

    If I go into a 4G area (e.g. I'm getting the idication of 4G coverage) I lose my data/internet access. Subsequent to this I cannot get 3G access (when I leave 4G, enter 3G only service) - in fact my 3G bars (indicator of signal strength) show a red circle with the red diagonal line through it. If I power off/on, all works correctly (I once again have 3G access in the 3G service area - well until I go into a 4G area where the above is repeated).

    So (1) why can't I get 4G service to work and (2) why does 4G "pollute" (render inoperative) my 3G service on my razr?

    (Thanks)
  2. omar908
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    omar908 New Member

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    Im not really sure about the whys but ill suggest to just leave it on 3g so you won't lose connection :) plus it saves battery ^_^

    Sent from my DROID RAZR using DroidForums
  3. jntdroid
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    jntdroid DF Super Moderator Premium Member

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    Is the 4g area you're going into a "fringe" area or one where its supposedly solid?

    Sent from my phone
  4. Branford
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    Branford New Member

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    First - thanks for the replies/suggestions.

    Indeed the "3G only" seems to be a good work-around but I was wondering if others might be having the same problem (e.g. am I the only one?) and if it's a known (droid/razr) bug, is there a fix... It'd be nice to use 4G if possible - it's at least conceptually a step up.

    The 4G area where things went awry is (probably) a good/solid connection. I'm in CT and it was pretty close to NYC where I'd imagine 4G coverage to be intentional and the signal to be solid. Again, I don't know that for certain but I can attest that once I got into "4G mode", I lost all data/internet access along with the ability for 3G to be operable. The diagonal red lined circle through the 3G bars is a new one to me but I'm far from an advanced user. I'm presuming that the 3G signal was being detected, hence the bars, but something was denying me access (until I powered off and on).