I set it up, no luck. Deleted the other wifi apps in case they were causing some sort of confusion. No luck. Renamed hotspot under "Settings/More/ Tethering & Hotspot" no luck. I'm able to connect to the wifi here at McDonalds (bless them for having free wifi since I got rid of my cable modem so I could use my phone.) but anytime I try on my phone it gives me the connected icon with the little exclamation mark. I have deleted the previously remembered wifi networks on my computer as well. What the heck?!? Just so that we're clear, I'm trying to tether without paying Verizon to use their tethering service, in case that is what you were thinking I was trying to do.