3g service

Discussion in 'Android General Discussions' started by xx tom x, Jul 16, 2010.

  1. xx tom x
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    xx tom x New Member

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    alright i bought my phone in january and had no problems with it..tonight im doing some work and i loose 3g service. its happened before but its been 5 hours and i havent gotten it back i even took my phone with me as i walked the dogs and no service outside either. i cant download mms or use the browser.

    please help me out i am going on vacation and really need my phone.
  2. NeverEndingXsin
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    NeverEndingXsin New Member

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    dial *228 and reactivate your phone, if that doesnt work try a factory reset and then retry the *228, and then finally if you still dont have 3g go into a verizon store and dont leave until they fix your issue
  3. xx tom x
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    xx tom x New Member

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    alright so i did a factory reset, still nothing i called the *228 after the reset and still nothing, this isnt good cause i leave in 2 hours for vacation and i need my phone for work.
  4. ffej89
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    ffej89 New Member

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    Remember the first step in fixing a phone take out the battery and put it back in
  5. xx tom x
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    xx tom x New Member

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    well you have to do that for a hard factory reset to remove your sd card
  6. BigMcGuire
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    BigMcGuire New Member

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    Doing *22899 has always fixed the 3G disappearance for me. (which I've gotten once or twice after flashing a new rom).
  7. soonster
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    soonster New Member

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    great info, just punched that to my droid..
  8. dolpns13
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    dolpns13 New Member

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    is it normal to lose 3g service? My Droid goes in and out of 3g service for a few minutes at a time almost daily.
  9. jsh1120
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    jsh1120 New Member

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    Not unusual if you're in a fringe coverage area.
  10. dolpns13
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    dolpns13 New Member

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    whats that?
  11. BigMcGuire
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    BigMcGuire New Member

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    An area with limited coverage - like 1-2 bars of reception (or none). That'll cause you to lose 3g.
  12. hookbill
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    hookbill Premium Member Premium Member

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    Not with a Droid it isn't.
  13. hookbill
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    hookbill Premium Member Premium Member

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    Walking a few blocks may not help. Drive a few miles and check it. If you still don't see 3G then there may be an issue with the Droid.

    If it's just in your area, call Verizon and they will set up a trouble ticket for you. It happened to me once and they did fix it. It took about 4 days. Thank God for wifi.
  14. dolpns13
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    dolpns13 New Member

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    how do they fix it. I continuously go from 3g to 1x throughout the day and typically only have 2 bars.. right now I am flashing between 1 and 2 bars.
  15. tmettler
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    tmettler New Member

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    I have noticed the last week or so that if I am in an area with very weak signal or 3G service, it drops it altogether. the only way to get it back when I am back in a service area is to restart my phone. Sometimes with a battery pull, but usually the power cycling works. The thing for me is, for how much I paid for this phone, it should work correctly all the time, every time. It just kind of makes me mad.
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