I just ran speedtest. The default server location is Clifton, NJ. It is about 130 miles away. I got 124 kbps down and 187 up. Then I changed to the server in NYC. It is about 144 miles away. I got 2232 kbps down and 846 up. That is just 2 minutes apart. Try a couple of different server locations and see how much of a difference it makes. I also got slow speeds with the default server a couple of days ago, but did not try any other locations.