You all probably know this already. For newbies like me: Verizon says just turn on the new phone and it initializes from the SIM Card. Sim Card does it all. Never ever dial *228 because it will fry the Rezound, and it will NOT be covered under warranty. Howard Moderator update: There is no actual proof that dialing *228 will harm your phone. Some will say it does and some will say it's harmless.