OK, Verizon had to send me another Droid when the old one wouldn't turn on after having only a month. They sent a "Like new certified replacement". I'm really wishing I'd stayed with a BB when I upgraded. When I place a phone call the screen goes dark and I don't have access to the keyboard. I can talk to the person and they hear me. When call ends, I can't hang up. The screen won't come back unless I take the battery out. When I re-boot it works for a couple calls then quits again. Makes it impossible to retrieve my voice-mail as well since I can't enter my password. The other issue is e-mail. I make my mails read, delete just to the trash since I want them on my computer later, and they keep coming back in again as "new" mail! It's very annoying!