2.1 force close - please help

Discussion in 'Android Tech Support' started by gruve, Mar 31, 2010.

  1. gruve

    gruve Member

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    I unrooted my phone using the dmupdater, downloaded 2.1 from google, everything installed with no issues. After I swiped to unlock my phone I keep getting force close over and over saying .. "The application Launcher (process com.android.launcher2) has stopped unexpectedly. Please try again" I force close yet prompts me to keep force closing over and over... not allowing me get to the home screen.

    Any help? Unable to use my phone. Thanks
     
  2. cereal killer

    cereal killer DF Administrator Staff Member

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    This is a job for the Rescue Squad...

    Good luck
     
  3. bomber889

    bomber889 Member

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    Did you try to reboot your phone?
     
  4. gruve

    gruve Member

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    Yes, I have rebooted several times. I can get into my phone but force close keeps coming back.
     
  5. pc747

    pc747 DF Administrator Staff Member Rescue Squad

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    Where did you download the 2.1 update. 2.1 does not have the launcher because it was too unstable.
     
  6. gruve

    gruve Member

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    I downloaded it from the link in the general forum. Direct link to google. I believe the launcher is from a previous rom I had installed, Launcher2 from Droidmod I believe. The phone boots as normal, just when you go to swipe unlock the force close pops up over and over. I can pull down the top status bar between the force close pop up's but can not access the home screen.
     
  7. gruve

    gruve Member

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    Need to run to my hockey game, will check the forum when I get back. Anyone that can help it would be much appreciated.
     
  8. pc747

    pc747 DF Administrator Staff Member Rescue Squad

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    Reboot phone into recovery do simple restore of nandroid backup (latest). And If you choose to 2.1 you probably need to remove the launcher app.
     
  9. kwickcut

    kwickcut New Member

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    i am having the same problem and i can not reboot into recovery mode i am at the screen and when i hit the up volume and camera button and nothing happens i have tried this a few times




    kwick
     
  10. cereal killer

    cereal killer DF Administrator Staff Member

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    The screen does not move off the Exclamation point?

    If no press the Volume Key first then try the camera key. some people are having a heck of a time doing that so you are not alone.

    Once in delete the launcher and that will fix the issue.
     
  11. kwickcut

    kwickcut New Member

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    ok i have gotten in after 10 tries lol... but the only options i have is

    reboot system now
    update.zip
    wipe data/factory reset
    wipe cache partition



    kwick
     
  12. cereal killer

    cereal killer DF Administrator Staff Member

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    lol you are going to kill me : )

    I took you in the wrong direction. Factory reset was on my mind. You need to boot into safe mode. Sorry. I'm all over the place right now.

    Heres how to boot into safe mode.

    First just reboot. Then:

    1. Power off your device.
    2. Slide open the keyboard and power on by holding power AND the “menu” key at the same time.
    (menu key is on the physical keyboard. Little dashes)
    3. Continue holding the menu key until you get to the Droid eye.
    4. The phone should now vibrate and boot into safe mode. You will see "Safe Mode" in bottom left corner.

    From there go into applications and delete it from there.

    Again apologies
     
  13. specmac

    specmac Premium Member Premium Member

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    By "delete" he means uninstall. :)
     
  14. kwickcut

    kwickcut New Member

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    got ya lol but i was kwick on the drawl..... i set phone to default the rebooted and reactivated the phone once i did that i have the verizon 2.1update installed. all i needed to do was sync my google pluss contacts and all was good to go thanks for the help... your way would have been better no doubt



    kwick
     
  15. gruve

    gruve Member

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    CK- Thank you for your help, booting into safe mode then uninstalling worked, took 2 minutes.
     
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