2.1 Contact Info Lost Problem - PLEASE READ

Discussion in 'HTC Droid Eris' started by LoneWolfArcher, May 19, 2010.

  1. LoneWolfArcher
    Offline

    LoneWolfArcher Well-Known Member

    Joined:
    Dec 29, 2009
    Messages:
    1,174
    Likes Received:
    114
    Trophy Points:
    63
    Location:
    Michigan
    I have read a lot about people complaining about losing contact information after the 2.1 update. The problem is not a 2.1 problem.

    When you accepted the update it warned you that there would be information you would lose. For instance, your scenes would be lost. This is what I am finding for most people that are complaining about losing contacts in their phone after the update.

    This goes back to the issue that google contact syncing is one-way in 1.5. In other words, you could enter contacts into your google account and they will sync to your phone. But, contacts entered into your phone do not sync back to your google account.

    So if you had contacts you entered into your phone in 1.5, and never put them into your google account, then yes you probably lost them. Always enter contacts into your google account and allow them to sync to the phone. That way they'll always be backed up (in google) and future factory resets won't result in contact loss.

    Hope this helps at least one person!
    Last edited: May 19, 2010
  2. LoneWolfArcher
    Offline

    LoneWolfArcher Well-Known Member

    Joined:
    Dec 29, 2009
    Messages:
    1,174
    Likes Received:
    114
    Trophy Points:
    63
    Location:
    Michigan
    By the way, this is fixed in 2.1!! You can now enter contacts in your phone and they sync back to your google account. :icon_ banana:
  3. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,545
    Likes Received:
    5
    Trophy Points:
    0
    Location:
    N.E. Ohio
    Which is the way the Droid works too. It's all one happy Google world, you should set up a gmail account and have your contacts synced. Thanks for posting LoneWolfArcher, there are many people having this "issue" after 2.1 indeed.
Search tags for this page

android phone losing contact information

,

droid incredible 2 lost contacts

,

htc android phone lose contact information

,

htc droid incredible lost contact information

,

htc incredible lost contacts

,

lost contact information on android

,

lost contact information on incredible 2 phone