Hi Rod, I just read one or your responses to another member about her X not using the assigned ringtones and only vibrating. I now cannot find it to go through the steps you suggested. Your instructions were to set the phone to vibrate when turned face down and then call the phone and do some flipping or something. Where do I find the setting to do this and what are the other steps. I would really appreciate your help. I am hoping this fixes the other issues I am having like the verizon voice that says "verizon wireless". This happens when I get a text and just whenever it wants too.