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Thread: losing unlimited data when upgrading phone?

  1. Junior Droid
    Beer's Avatar
    Member #
    161141
    Join Date
    Jan 2011
    Posts
    20
    Phone
    Droid RAZR MAXX
    #11
    It's my understanding that if you carry insurance and something happens to your phone you have to pay the deductible and get a new phone but it is not an upgrade and your unlimited will stay intact. (sorry, run on sentence, it's early)
  2. Master Droid
    wcjeep's Avatar
    Member #
    108617
    Join Date
    Aug 2010
    Location
    Earth
    Posts
    493
    Liked
    10 times
    Phone
    VZW Samsung S3
    #12
    Quote Originally Posted by Beer View Post
    It's my understanding that if you carry insurance and something happens to your phone you have to pay the deductible and get a new phone but it is not an upgrade and your unlimited will stay intact. (sorry, run on sentence, it's early)
    True. I dropped my S3 which cracked the screen. Insurance replacement did not affect Unlimited data.
  3. Senior Droid
    DogPaw's Avatar
    Member #
    5346
    Join Date
    Nov 2009
    Posts
    116
    Phone
    Samsung S4
    #13
    WOW, Ihave never seen such disregard for customer loyalty in a fortune 500 company.Just wait until subscribers start to jump ship next year and they have a couple of down quarters. You will start getting letters saying we want you back and Verizon will be forced to slash program pricing. The cell-phone subscriber market is starting to mature and without customer loyalty Verizon is going tobe in for a tough ride. They are not the first to go down this road just ask Netflix. By then it will be two late as many customers will be locked intoplans with other carriers.

    I have been a Verizon customer for 17 years. In the past 4 years they have taken away my so called "VIP" status, free new phone connection and now my original data program. Looks like time to start shopping and working on an exit strategy for the 4 lines I have with Verizon. Thanks guys it has been fun.....................
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