Hi guys. I'm new and I apologize if this is in the wrong place, but I have a strange situation. Sorry for the long post.
In August, I purchased a Droid 3 from eBay, got it, activated it on my account and everything was fine for about a month and a half. But then here's what happened:
Randomly one evening, I got a call from "Verizon Headquarters" stating that the phone on my number was "blacklisted" and that my account would now be deactivated. Only a couple minutes later, sure enough, I couldn't use my phone.
I immediately called Verizon with my mother's phone and explained the situation to them. They explained that the ESN in question was listed as being on a non-paid account and that it can't be used. I was so confused, didn't know how that happened, told them that I could switch back to my old smartphone and use it - at this point I was desperate to have a working phone and for my number to be working again. They agreed to do this and I was able to active my old phone.
I then got on eBay to see if I could get a refund, only to find that the time limit for the eBay buyer protection, 45 days, had conveniently just run out. Needless to say, I was furious, thinking that the seller had purposefully waited the 45 days and then reported my phone so it would be blacklisted. I contacted him, and he responded swearing that he hadn't done it, and issued me a partial refund and allowed me to keep the phone, which was now useless.
This was a couple months ago, and I've been begrudgingly using my old phone since then, but missing the Droid 3. More than anything, I don't see how the phone could have been blacklisted on its PREVIOUS account when I had, just a little over a month before, successfully activated its ESN on my account. I've tried to look this issue up online but I haven't seen a situation quite like mine and can't find answers, so I finally decided to post here. If anything, this can serve as further warning against buying phones with a "good ESN" from eBay - because, apparently, they can suddenly be blacklisted.
But do you guys have any idea how this could have happened? Any chance that Verizon will clear the Droid 3's ESN after awhile?
Thanks for reading.