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Thread: Cracked screen

  1. Master Droid
    otter34's Avatar
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    #1

    Cracked screen

    13 days after my g/f bought her thunderbolt she dropped it 3 feet and the screen cracked in 2 places. There is no insurance on the phone. She tried getting answers from the rep before today, the 15th day but couldn't get to the bottom of things.

    What are her options? She called PCD which is apparently the warranty company and they said they could look at the phone and might replace, but it's obviously not a manufacturing defect so if they don't replace it outright they would charge her "around" $160 to fix the screen.

    Is there anyplace else who would replace the screen for cheaper? $160 + shipping both ways seems a bit much.
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  3. Senior Droid
    ionide's Avatar
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    #2
    Well even if you had insurance, it would have cost you 100 bucks for a replacement. I don't know how to replace the screen cheaper, but it's better than buying a phone at full retail.

    Sent from my ADR6400L using DroidForums
  4. Master Droid
    thelopenator's Avatar
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    #3
    Yeah ionide is right either way it'll cost ya a decent amount.reccomend a case for her lol

    this was sent from my phone that is cellular
  5. Senior Droid
    dark juggalo's Avatar
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    #4
    this vid might be able help....
    HTC Thunderbolt
    w/BAMF Forever 1.0.7
    Motorola Droid 1
    w/ Sorcery kang
    Motorola Droid X
    w/ stock...for now
    HTC Thunderbolt
    w/Das Bamf sence-3 RC4.9
  6. Master Droid
    Palazuelosva's Avatar
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    #5
    Just add insurance to it and make a claim a week later, some times they let you add
    Insurance after you bought the phone. I added insurance to my wife's phone 6 months after I bought it.
    Sent from my ADR6400L using DroidForums
  7. Senior Droid
    ionide's Avatar
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    #6
    Ah, good old insurance fraud...

    Sent from my ADR6400L using DroidForums
  8. Master Droid
    otter34's Avatar
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    #7
    Quote Originally Posted by Palazuelosva View Post
    Just add insurance to it and make a claim a week later, some times they let you add
    Insurance after you bought the phone. I added insurance to my wife's phone 6 months after I bought it.
    Sent from my ADR6400L using DroidForums
    This is exactly what the lady at verizon suggested. I was surprised
  9. Master Droid
    Palazuelosva's Avatar
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    #8
    Quote Originally Posted by otter34 View Post
    Quote Originally Posted by Palazuelosva View Post
    Just add insurance to it and make a claim a week later, some times they let you add
    Insurance after you bought the phone. I added insurance to my wife's phone 6 months after I bought it.
    Sent from my ADR6400L using DroidForums
    This is exactly what the lady at verizon suggested. I was surprised
    Its nothing wrong with it you will end up paying $100 dollars either way for the new phone and you will have to send your original one back, they will replace the cracked screen with that of another broken phone they receive and give it to some one else. they never lose

    Sent from my ADR6400L using DroidForums

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