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Thread: HTC Thunder Bolt screen

  1. Junior Droid
    memo's Avatar
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    #1

    Angry HTC Thunder Bolt screen

    Hi everyone,
    My TBolt screen cracked two days ago and i can not use it.. which i bought it 3 weeks ago. i talked with a repo n he told me to claim it to the insurance company coz i've an insurance on it. I did!, yesterday they said that my address is not the same with the account address! n can not help me so i went to Repo again today n he said everything is fine so i called them from the store n guess what ? the said it's not the same...
    so he told me to call the customer care.. they solve the address issue but, when i called the insurance they said i don't have an insurance!!
    I'm realy felling sick from VZW
    so what should i do ??,, should i throw it on VZW store glass ?? BTW there is no place to repair it in my place
  2. Droid Ninja
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    Larry_ThaGr81
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    #2
    I don't know the circumstances surrounding how the screen broke. But if you can convince Verizon that it was defective before the screen broke, they should exchange it out because you are within the 1 year manufacturer warranty. I know it's a manufacturer's warrant not Verizon, but at least with my one time experience, Verizon several months after owning my phone swapped it for a brand new one because the keyboard on my dumb phone separated from the phone partially. All the Verizon stores have the general guidelines to follow, but they all have some flex, it just depends if the store you go to is willing accept your explanation of how the screen gor cracked. If the first store tells you know, then move on to another store.
    Simply Stunning rooted OGD
    Sent from the Bolt powered by Thunder on
    SkyRaider Zeus
  3. Junior Droid
    memo's Avatar
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    #3
    thnxx,, but today i went to the store n they talked to the insurance n as i aspected they can not cover mine !!,, so i'm gonna repair it myself ..
  4. Senior Droid
    dark juggalo's Avatar
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    #4
    Quote Originally Posted by memo View Post
    thnxx,, but today i went to the store n they talked to the insurance n as i aspected they can not cover mine !!,, so i'm gonna repair it myself ..
    so...just what is the insurance for then?was there some small print at the bottom of the contract saying they didnt cover phones?you might want to add some small print to the bottom of your checks saying....stop payment
    HTC Thunderbolt
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  5. Junior Droid
    memo's Avatar
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    #5
    the fact that you have to activate the insurance !! ,, they said i've activate it on Sunday when i claimed about my phone :/.. which was broken on Saturday.. So whats the need for the insurance then ?!!! *No answer* .. i asked VZW store if they can repair it he saids it gonna take weeks!! probably at least 3 weeks !! n it's will cost about $120,, haa i will do it with $50
  6. Master Droid
    bendystrawboy's Avatar
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    #6
    so you didn't have insurance when it broke and you blame vzw?

    wtf

    i want the minute i've invested into reading this back!
    MOD?!?!?!
  7. Junior Droid
    j-brone's Avatar
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    #7
    I hope you speak better then you type. You make as much sense as my two yr old and come off as an idiot....eek

    Sent from my DROIDX using DroidForums
  8. Junior Droid
    memo's Avatar
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    #8
    When i bought the phone they said i've insurance,, how the hell i know it's not active ??..
  9. Junior Droid
    FunkyMcC's Avatar
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    #9
    Lol

    Sent from my ADR6400L using DroidForums
  10. Junior Droid
    memo's Avatar
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    #10
    then or than Mr.J ??
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