Losing signal randomly - no data, dropped calls

[JobsH8er]

See the "poor 3g signal" thread. It seems to have more activity on the subject...

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[4xxblessed]

Interesting because I'm having the same problem, and I'm also in Metro DC area (No. VA). I'll be using the phone over wi-fi in my house, then go outside and have no data service. Usually the box is checked for mobile service, but twice the box has been grayed out not even giving me the option. The only thing that seems to temporarily "fix" it is a doing a reset.

It's like having to do a Blackberry battery pull all over again!

I have generally -75 to -90 dB of 4G and 3G signal at both work and home in Metro DC. In both places, I have seen the phone lose all data connectivity randomly AND it drops whatever call is currently taking place. I initially thought it was because I kept changing the 3G/4G settings via the *#*#4636#*#* setting, so I did a factory reset. But again, I've seen it lose all connectivity.

Does it sound like my phone is faulty?

[mm81]

I am returning the phone actually and not going with VZW. Overall they have great service, but I still drops calls and data disconnects so back to AT&T... Maybe the VZW/TBolt and disconnect situation will improve over time but I don't want to be locked into a contract.

[joewilly013]

Call VZW- I've been troubleshooting the same problem on my TB and they finally decided to set up a trouble ticket to have a field service tech inspect the network in my area (West Phoenix). I was told 4G issues are elevated to highest priority and typically get a 24-48 be turnaround.

I've already tried a new SIM card and that hasn't helped. I would suggest trying other locations in your city- for me, I get solid 4G in some areas.

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