I have posted this in a different section/thread, but for those of you that like to use your phone by hooking it into the Aux port of your car stereo, you will notice during a phone call that you can hear the other person but they can't hear you. I decided to call HTC Support about it to see what they said, as my Droid X worked perfectly fine when putting it in the dock and hooking it in to my stereo's Aux port via 3.5mm stereo cable. Here's what happened:
OK folks, I just found out some more information on this.
I called HTC Support (866-449-8358). The first time I called, I told them of the issue with the Car Dock audio, and they transferred me to about 5 different places, no one could help me.
I hung up frustrated, but decided to call back and word my issue differently. When the HTC CSR answered, I told him "I have the TBolt and plug it into my Car Stereo using a 3.5mm stereo cable. During a phone call, I can hear the person on the other end, but they cannot hear me." (I didn't mention the Car dock, because that's what spurned them to transfer me to 18 different departments, lol)
He said "I don't think the phone was designed to work like that, but let me put you on hold and find out more info." After her picked my call back up (only about 30 seconds), he said:
I thanked him and hung up.My manager tells me that the phone's software was designed so that when something is plugged into the jack on the top of the Thunderbolt, it mutes the microphones that are on the phone itself and expects to utilize a wired microphone through the headset jack. He also said that they we have been getting a ton of calls about this issue, and so they may release a 'hotfix' that would resolve the issue, but we aren't certain if that will actually happen.
CALL HTC AND COMPLAIN!! Let's get them to hotfix the issue!
So, instead of sitting and waiting for them to hopefully hotfix the issue, I am going to try a workaround for the problem. I purchased a 3.5mm Extension Cable w/Mic to see if it will work for the Thunderbolt.
As soon as I get the cable and test it, I will post my results here. Not ideal, but still hoping it works!