Losing email accounts

[edkocher]

Same thing here. I had 1 exchange acct and 2 POP3s + gmail. All but gmail just disappeared. The bizare thing is that in the root accounts and synch menu, the synch settings for the exchange account is still there, but the accounts are gone. If this happens again, I'm getting a BB and returning this.

[pl4tinum]

It will -- I already had to re-add the Exchange accounts twice. It appears that if you try to sync more than 1 week of e-mail on an account with quite a lot of mail in it, it starts freaking out.

[s2k_848]

So far I have not had any issues other then the two times that it has happened. I do have 1 month of e-mail sync on each of my e-mail accounts. My exchange account is by far the biggest one out of the 4 though and then my comcast account is next.

[MickeyG]

Just had the disappearing e-mail accounts issue happen to a coworker.

Interesting theory about this and other issues being possibly caused by too much mail in the inbox...

[knightshade]

This just happened to me as well...
The only "oddity" that I can think is that my phone ran out of power (and powered down)... I rebooted after charging - and had no email (POP or Exchange) and had to reconfigure them.

[jmp]

I had the same thing happen. 3 IMAP accounts disappeared. I re-confied one of them, but when I used it it would mix & match email headers and email bodies from different accounts when I viewed and sent emails. I went into Manage Applications and cleared all data from the email app, and then re-configed everything. This seems to have helped with the mix & match problem. I hope the accounts don't get deleted again.

One theory I had, was I had put the phone in my pocket after checking email without putting it into sleep first. When the touchscreen is rattling around in your pocket alot of things can happen....droid even managed to send me an email on its own! Don't know if this theory holds up for everyone else, but I'm just putting it out there.

[berkeleywalker]

Same problem: out of the blue this afternoon, all my mail and my accounts were gone. I had to reconfigure them. Now they are gone again. This is the worst problem I have encountered so far. If it continues, this phone is going back.

[s2k_848]

OK, over all I have been happy with this phone. However this e-mail account disappearing act is starting to piss me off. Yesterday night my Exchange e-mail account disapeared but the rest of my e-mail accounts remain, even my Gmail account. The phone however kept prompting me to setup Gmail --- twice! WTF???

Hello VERIZON, GOOGLE, MOTOROLA you guys listening???

[R_Andersen]

Looks like this issue is already documented. Please take a look at this link and star the issue if you have the same problem.

Issue 4866 - android - Corporate exchange email account keeps getting removed / deleted approximately daily - Project Hosting on Google Code

[John.Edwards]

I have one more great symptom - I cannot add the account back. I click on add, select corporate and get a black screen than a force close.

This is not good at all.