Screen goes black when placing a call

[MAzing87]

I swapped out my Droid for the one VZW sent because the original one would drop my calls and screen black out.

The replacement Droid works but one minor problem, every time I make a call the screen goes black and never lights up even when I press the power button. The only way the screen lights up is if I slide out to open the physical keys. Very annoying if I wanted to punch in numbers for voicemail, etc. This didn't happen in the original Droid. Can this be fixed? Or would I need to call VZW yet again.

I'm having the exact same problem. I took off my screen protector and my case... still nothing. What eerrkkss me is that I just got this as a refurbished droid bc my other one had a power button issue. Should I take it back? I've also had a lot of FCing on this phone even with the 2.1 update

Yea, most likely. For a refurbished phone, how could they not pick up on this annoyance?

[deathtoll2001]

I also have this exact issue. It did not happen before 2.1 bricked my phone and I picked up a refurb, so I'm not sure if it's 2.1 or the refurb that has the problem...

[sumdude]

I've had this issue for a long time now. I may be taking back to VZW for a swap due to a different issue, so we'll see if it ends up getting fixed.

[APBTMOMMY]

I swapped out my Droid for the one VZW sent because the original one would drop my calls and screen black out.

The replacement Droid works but one minor problem, every time I make a call the screen goes black and never lights up even when I press the power button. The only way the screen lights up is if I slide out to open the physical keys. Very annoying if I wanted to punch in numbers for voicemail, etc. This didn't happen in the original Droid. Can this be fixed? Or would I need to call VZW yet again.

I am having same problem. My original Droid, went black after the 2.1 update and never light up again, so called talked to a lot of different people, went to the store, they took apart every thing they could and was not able to get it to work again. So they ordered me another one, got the new one in the mail, activate it, everything is peachy, then all of sudden this screen goes black and was not able to get it to light back up unless I plugged the charger into it or took the battery out. So I yet again call, go to the store, there not able to do anything with it, so now I am waiting on the 3rd one to get shipped to me and I probably will not get it until Monday. I love the phone, but I am not liking what I am having to go through to get one that works properly. Now my boyfriend on the other hand, has one does all kinds of things with it and it is working fine, he never has a problem with it. ughhh.

[lchavez289]

I have the answer!
So I started working at verizon a few days ago.
I placed my own tech call on my droid for problems that were all having..
It is covered by manufacter's warrently as long as you don't have any physical or water damage you will receive a refurbished replacement.
-LC

[adamsredlines]

What's the answer....is it a recent fix?
My first droid did this, and my refurb does too...its quite annoying.

[lchavez289]

What's the answer....is it a recent fix?
My first droid did this, and my refurb does too...its quite annoying.

no fix, just gotta keep getting the refurbs.. I just got my 5th one today..

[Onewheel2dasky]

Anyone know how to delete the green monster guy when making a call???

[athurschwell]

is happening to me. I had a separate problem with my original Verizon/Motorola Droid, sent it in for a replacement, and the refurbished, "certified" (ha ha ha) model had this identical problem (blackout after call, etc.). Sent it back, received another refurbished version with the same problem. Is Verizon going to do something about this? I'm about ready to go hold a sit-in in my nearest Verizon store until they give me a new one.

[inkslinger00743]

I had my lg ally for a day and it started doing this. I figured out theres a light sensor so when you have the phone up to your ear where theres no light the screen goes black. I used a friends cell,called my ally and screen went black and couldn't get it to come back on....so, i put the phone screen close to a light and the screen reappeared and I had function back. Im going to be sending it back for a another refurb. but im sure it will probably do the same thing. Looks like lots and lots of people are having the same problem with this phone.