Gmail/No Connection

This is a discussion on Gmail/No Connection within the Tech Issues, Bug Reports & Suggestions forums, part of the Droid Discussions category; To, Rib, Thanks for the solution suggestion, it worked and no other techie at either VZW or Motorola could figure it out without believing a ...

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Thread: Gmail/No Connection

  1. Droid Newbie
    demon4u's Avatar
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    #21

    A RIB report

    To, Rib,

    Thanks for the solution suggestion, it worked and no other techie at either VZW or Motorola could figure it out without believing a hard reset would have to be performed.
    You should consider having them hire you as a consultant.

    Anyway, thanks again,

    ademon4u
  2. Droid Newbie
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    #22
    I had the same problem this afternoon. Luckily the GMail account that was used originally to set up the phone is not in use. I added another GMail account and use that. I got the same message (I just bought this phone a couple of days ago) and scoutred the web for answers. I heard the same things: reset, delete the account, click off the sync button and retry it. What worked for me is to delete the gmail account and readd it. I agree this is not good.

    Now after looking a bit closer at this thread I see that Rib has a real solution to the problem. Thanks so much for posting it and I will bookmark it if I need to use it again!!
    Last edited by kidsareheroes; 12-30-2009 at 02:34 PM.
  3. Master Droid
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    #23
    Quote Originally Posted by kidsareheroes View Post
    I had the same problem this afternoon. Luckily the GMail account that was used originally to set up the phone is not in use. I added another GMail account and use that. I got the same message (I just bought this phone a couple of days ago) and scoutred the web for answers. I heard the same things: reset, delete the account, click off the sync button and retry it. What worked for me is to delete the gmail account and readd it. I agree this is not good.

    Now after looking a bit closer at this thread I see that Rib has a real solution to the problem. Thanks so much for posting it and I will bookmark it if I need to use it again!!
    Follow the solution posted earlier about deleting the gmail app cache/data from the manage applications screen. This doesn't require deleting your account or resetting the phone. Takes like a minute or two and doesn't do anything except clear the gmail app so it can reload all your mail again.

    I agree its annoying, but clearing the data is easy and quick and until a real fix is out that is what we have to do. No need to delete your whole google/gmail account off the phone...
  4. Droid Newbie
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    #24
    Thanks Sword

    Yes after I posted I edited my post stating that next time I will use Rib's far more elegant solution. Honestly this tidbit is not widely available as a searchable solution so I am very glad this forum is here otherwise I might have returned my Droid. I hope to contribute back some useful tidbits as I come across them.
  5. Droid Newbie
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    #25
    You are the man Worked for me
  6. Droid Sensei
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    #26
    In case someone digs up this thread, here is how you fix this issue. I found this answer on a another site:

    "1) Mine was directly related to the number of labels in my gmail account, how many of them I am syncing up, and how MUCH I am syncing for each label. I can reliably get this thing to fail into No Connection mode.
    2) The fix is straight forward, a bit of a pain, but works every tome for me. Seems like a bug, which means I am hoping for a fix in a future update.

    So, to get my "connection" back:

    1) Go into the settings menu for the phone
    2) Choose applications
    3) Choose Manage Applications
    4) Under Manage Applications set the Filter to ALL. Not sure why this isn't the default but c'est la vie.
    5) Scroll down and choose GMail Storage
    6) Tap the botton for Clear Data
    7) Head on over into GMail and VOILA!"
  7. Droid Newbie
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    #27
    No connection on Droid Gmail...

    Here's how to fix the issue.

    1. Go to Setting > Applications > Manage applications
    2. From the menu button select filter all
    3. Scroll to Gmail Storage > Clear data, then select OK

    This will "reboot" your gmail accounts. Go back to your gmail icon and within a minute or two all your emails will be back on your device.

    Works like a charm.


  8. Senior Droid
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    #28
    my gmail wasnt syncing and i found my problem...my sync wasnt "auto"..its working fine now!!!
  9. Senior Droid
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    #29
    Quote Originally Posted by gadgetguy View Post
    No connection on Droid Gmail...

    Here's how to fix the issue.

    1. Go to Setting > Applications > Manage applications
    2. From the menu button select filter all
    3. Scroll to Gmail Storage > Clear data, then select OK

    This will "reboot" your gmail accounts. Go back to your gmail icon and within a minute or two all your emails will be back on your device.

    Works like a charm.


    Thanks gadgetguy,
    This worked right away!
    Mine stopped connecting tonight and this was the fix.

    Sticky????
  10. Senior Droid
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    #30
    Mine stopped working tonight also. I tried this and got nothing, I think the phone is shot to hell, the date says december 31 1969 and the clock is 3 hours behind also lol.

    I called vzw tech support but its too late, I guess i'll deal with them tomorrow.

    Thanks for posting this though.

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