Gmail/No Connection

This is a discussion on Gmail/No Connection within the Tech Issues, Bug Reports & Suggestions forums, part of the Droid Discussions category; weird my gmail started working in the early morning as well . . ....

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Thread: Gmail/No Connection

  1. Junior Droid
    Liebo11's Avatar
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    #11
    weird my gmail started working in the early morning as well . . .
  2. Master Droid
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    #12
    Mine started working late last night and now its not working again...
  3. Master Droid
    SwordOfWar's Avatar
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    #13
    Go to your contact list and press the menu button and click on"Display Accounts"

    Click on your gmail account and it will show the status of the GMail sync connection. The past few days mine has said something like "Sync is currently experiencing problems. It will be fixed soon"

    This has been a few days now, so not my idea of soon. I also used a task killer and killed the gmail app, but I used one before so I'm not sure if thats the real problem.

    I think it had something to do with me using the "always use https" option a few days ago in gmail. This option prevents the PC program "GMail Notifier" from working, and could also be the reason for my phone not syncing anymore, although I thought it would have been fixed when I changed the setting back, but nope.

    Looks like I might be doing a reset to fix this as well.
  4. Droid Newbie
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    #14
    I have been having this problem for quite some time now, but just figured out how to get it working on mine.

    I turned off the automatic sync to gmail so that I can save some battery life (do this from the power bar widget that I put on my desktop). Or you can turn this on by going into settings>accounts>gmail account>turn on sync.

    This fixed it for me, hope it does for you.

    Cheers.
  5. rlb
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    #15
    I have my phone linked to 3 separate gmail accounts. I started getting the "No Connecttion" error on the primary gmail account last night (this is the gmail account I logged into @ the Verizon store when I first received my droid). I tried to delete the account, but the phone wont let you delete the primary gmail account.

    Note: Before you try the solution below, I would back up your contacts just to be safe. I didn't lose any of mine, but this never hurts. (Contacts > Press Menu button > Choose Import/Export).

    I searched a bit and came across this:
    Troubleshooting sync - Mobile Help
    App: Troubleshooting sync

    Print

    On Android devices, the Gmail application is automatically synced with the Gmail server, and vice versa. If you experience problems with syncing, try clearing your device's Gmail application data and doing a fresh sync with the server.

    Just follow these steps:

    1. Press your device's < Home > button, then press < Menu >.
    2. Select Settings and then Applications.
    3. Select Manage applications.
    3a. (On the Driod, you then have to press Menu
    again, press Filter, and choose the Show All option)
    4. Select Gmail Storage and then select Clear data. Answer OK when prompted.
    5. Return to the list of applications by pressing the < Back > key.
    6. Select Gmail and then select Clear data. Answer OK when prompted.
    7. Restart your device (Press and hold the < End call > button, then select Power off. Press < End call > to power on).

    Your device will re-sync with the server after restarting (this may take several minutes)
  6. Droid Newbie
    LarryQW's Avatar
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    #16
    Thanks rlb!! I was looking all through the Google help but didn't find that troubleshooting suggestion. (I was searching for gmail and "No connection", the message I got on my Droid's gmail update.) Also nice you mentioned the additional 'Filter All" step for the Driod.

    Anyway, doing a "Clear Data" on the gmail apps worked instantly! Nothing else had worked for me previously (battery pull, add new account of same name, change password, turn "Sync" on and off in the menus, etc.. ).

    I didn't need to restart my phone. The gmail instantly started working and quickly sync'd my emails as soon as I hit the home button after clearing the data.
  7. Master Droid
    SwordOfWar's Avatar
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    #17
    I can confirm this works for gmail sync issues. If only we had a permanent fix. This will have to work until then.
  8. Junior Droid
    droidlover's Avatar
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    #18
    Ok - here is my situation - gmail is set up - but i can't get it to work properly????
  9. Junior Droid
    leatherneck111's Avatar
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    #19

    Gmail App FIX for syncing with Gmail

    My Gmail App stopped syncing with Gmail on my Moto Droid. This resolved the problem follow steps below.



    I have my phone linked to 3 separate gmail accounts. I started getting the "No Connecttion" error on the primary gmail account last night (this is the gmail account I logged into @ the Verizon store when I first received my droid). I tried to delete the account, but the phone wont let you delete the primary gmail account.

    Note: Before you try the solution below, I would back up your contacts just to be safe. I didn't lose any of mine, but this never hurts. (Contacts > Press Menu button > Choose Import/Export).

    I searched a bit and came across this:
    Troubleshooting sync - Mobile Help
    App: Troubleshooting sync

    Print

    On Android devices, the Gmail application is automatically synced with the Gmail server, and vice versa. If you experience problems with syncing, try clearing your device's Gmail application data and doing a fresh sync with the server.

    THERE IS NO NEED TO FACTORY RESET YOUR PHONE! As stated in some other posts.

    Just follow these steps:

    1. Press your device's < Home > button, then press < Menu >.
    2. Select Settings and then Applications.
    3. Select Manage applications.
    3a. (On the Driod, you then have to press Menu (dashed lines)
    again, press Filter, and choose the Show All Applications option) - If you don't do this the Gmail App will not show, as it is only showing you all the apps you downloaded only.
    4. Select Gmail Storage and then select Clear data. (I ALSO DID CLEAR CACHE) Answer OK when prompted.
    5. Return to the list of applications by pressing the < Back > key.
    6. Select Gmail and then select Clear data. Answer OK when prompted.
    7. Restart your device (Press and hold the < End call > button, then select Power off. Press < End call > to power on).

    Your device will re-sync with the server after restarting (this may take several minutes)
  10. Junior Droid
    leatherneck111's Avatar
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    #20
    All HAIL RLB... You are a savior for posting these instructions. God Bless

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