[Placeholder] Known Issues and Fixes

[gahart]

my screen was turning an workin fine... i stopped by verizon an now my screen won't flip when i turn my phone??????

[lovick5557]

Below is an issue and solution that I had with my Motorola Droid. The solution has not been "verified by others and by officials" but it worked for me. So I felt it was worth posting...


Trouble with Lookout Mobile Security
I have had Lookout Mobile Security on my phone pretty much since day one. My Droid is rooted. I recently updated my ROM to Bugless Beast V1.0 (the freakin Bomb by the way) and somewhere along the line it uninstalled my Lookout. When I tried to reinstall it from the Market it downloads it and tries to install but comes back with an error message saying something about not enough memory. I have installed several apps after this so I know it has memory. Anyone have any ideas or alternative to Lookout Mobile?

The Solution...
You probably need to uninstall it first, then download it again from the market. If "Lookout" isn't in your settings--manage applications, look for something like com.lookout. And uninstall that. Then go back to the market and you should be good to go.
Solution posted by "gszeman"
I guess it was confirmed by "brian.lookout" of support@mylookout.com

[jddevinn]

this is not really an issue..... the screen will not turn with the default home w/o the keyboard out. this was done intentionally on OS development. Helix is an exultant replacement for the default home screen with the auto orientation feature.

[Tmac]

I am having a big problem with my motorola droid. I am currently using ChevyNo1 Froyo v4.1 rom. I have had a problem with my external speaker for about a week. I cant find out the problem at all and its really stressing me out. The external speaker works but only when i put it on speaker phone. Other than speaker phone no other sound will come out of it. When i try to play music the timer moves extremely slow and with the videos they play choppy but both with no sound. I have tried many things such as rebooting, battery pulls, uninstalling apps, restoring, even different roms. Someone please help me out of this jam.

[jvalllaw@aol.com]

Where do I post problem questions?

[Daringo]

4
Issue: The device is not connecting to my WiFi Network when i activate WiFi through the Power Control Widget

I have noticed ...

If I power cycle my DX, than it always connects the first time I try pressing the wifi widget (your pick, android or motorola). Subsequent presses randomly work (until I try the technique mentioned by the author of this thread). Connection is solid.


Hope that helps some of you folks. Not a great solution, but perhaps this may help Motorola figure this out. I'm quite sure this is a software issue. And it sure explains the randomness... I mean, now I can connect instantly at least once per power cycle.

D

[uconnkid3219]

Issue Found:
Incoming E-mail can be received, but outgoing e-mail cannot be sent.

Cause:
In my case at least, I figured out the cause of this issue to be a design error in the e-mail setup. In the Outgoing Server Setup there SHOULD be a check box titled "Requires Login" that can be UN-checked (K9 E-mail has this, but the standard e-mail the Droid X comes with does not). If your e-mail provider does NOT require login for outgoing e-mail, then you won't be able to get e-mails to send from your Droid X no matter what you do. This is because the Outgoing Server Setup assumes that your provider requires login. Obviously EVERY e-mail provider requires login to receive INCOMING e-mails... but not all providers require login for outgoing e-mail. If they do not require login, then there is no username/password that you can put in that will work.

Fix:
Motorola either needs to release an update that allows the user to setup the outgoing server for providers that do not require login (all it is is a simple check box that disables the username/password boxes on the outgoing server setup screen). UNTIL THEN, you can download K9 E-mail which works perfect. When setting up the K9 E-mail App... you will see what I am talking about when I refer to the "Requires Login" check box. It is in the Outgoing Server Setup screen.

This bothered me for a solid 24 hours after getting my Droid X (yesterday)... I thought I was putting in the wrong outgoing server name or the wrong port number for so long. Finally I downloaded K9, which didn't work either until I unchecked the "Requires Login" box in the Outgoing setup. As soon as I did that... it worked. Went back to the standard Droid X e-mail setup and realized that was the issue all along.

Hope this spares some of you guys the headache it gave me!

[xtremedroid]

zerocool- is a zero- at being cool.. no reason to bash someone because he
or she doesnt know how to fix droid app issue. maybe one day you might
need help..and being rude will get you no where.

[bcbailey1977]

Since I got my upgrade I have a Motorola Droid through VZW. Now it doesn't show in the notification bar that I am connected to the multimedia dock. And I have the standard alarm clock and Better Alarm clock that I can switch but is this due to the upgrade.

[xtremedroid]

issue resolution idea: I received the 2.2 update myself as well last sunday 8/15, and have seen phone do abnormal things since. I went to VZN store,
asked about glitches- they acknowledged that there were problems people
were having- one such customers phone turned off and never came back on!
Next, the agent(?) was attempting to read a instruction sheet on addressing the issue ( note I didnt say resolve..) I asked her what was
involved in the "fix" and she said HARD RESET. I asked what was involved, and she said restore phone to factory default- which ( as she put it.) wipes all apps off phone- but she wasnt sure... and if it didnt work- they would scrap my NEW phone and give me a CERTIFIED "like new" ( read refurbished
junk) and accept that as their fix- if they have no droids- they give a suitable replacement ( laugh at this point ) and keep smiling at how
absurd their tech dept is. I decided to go through each update and see if
it was compatible with 2.2 by seeing developers tech notes in area where
you normally tap install . Second thing you can try is a soft reset.
turn off device, remove battery, put it back in 1-2 min. ( approx)
turn back on and try functions- if problem(s) persist. I would
remove apps not designed for 2.2. or next call motorola, check out their
advice/fix. next call verizon tech dept- avoid lower level "tech dept" at
VZN store. last option.. complain till the cows bark at a top level
supervisor at Verizon cust svce about hassle, issues, and my old favorite-
threaten to cancel contract if you dont get a NEW phone- with existing
contract- or that you will altogether cancel contract and go to another
wireless carrier. Thats how I got my 50.00 Droid in June. hope this helps.