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Thread: No Email Notifications

  1. Master Droid
    GVLBob's Avatar
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    #21
    Sometimes, it's a matter of the frequency of polling. If her phone sees it before Outlook, then she will get a notification.

    But isn't the easy thing to simply shut down the laptop and desktop Outlook applications if you want to be 100% sure to get the notification light to blink on your phone?
  2. Droid
    rastaman's Avatar
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    #22
    I'll try it. It never really gets turned off much is the problem. But, it would be enough for me to make sure that's the issue. I'm not a MS, ATT or Apple fan so I'm kinda screwed.
  3. Droid
    Dr Fatsides's Avatar
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    #23
    [QUOTE=GVLBob;2490188]If it pulls the emails off the server, they then aren't there to be seen by the phone and so no notification would be triggered. I think that is correct.

    I think this is correct. I had a problem similar to the OP's. Messages would download to my phone and disappear immediately with no notifications; but they downloaded to and stayed on my desktop until I deleted them.

    The answer for me was to find the checkbox in Outlook settings (on my DESKTOP, NOT my phone) that says "Keep a copy of messages on the server." That way, any device that accesses the account can see messages, instead of only the first device to access them. Since my PC is always on, it gets my messages before my phone, which only checks messages periodically.

    Hope that helps.
  4. Droid
    rastaman's Avatar
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    #24
    I have that box checked. If I didn't then the messages would pull down to the first device and be gone from the server.... Right? Seems like I've experienced that before. Maybe I'll try unchecking it and putting a check back.
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