Wow. That really sucks, sorry guys.
Who'd a thought? Working night shifts and being up late every night actually came in handy this time...
Just got my confirmation email with the redemption code. If you have your confirmation number from Samsung don't give up hope. Funnily enough I emailed Samsung this AM checking status on it. I wonder if that pushed the process through.
I did not email Samsung, but got my redemption code. I think they were just backlogged....
Woo hoo! $50, for free.... helps offset the price of the device!