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Thread: google play store problem

  1. Master Droid
    rumblee1's Avatar
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    #1

    google play store problem

    For the 2nd time in a month, my note 2 will not connect to the Google play store. First time, Verizon had me try everything. Only thing that worked was a factory data reset. But now, it's happened again. I called Verizon and told them I wanted my phone replaced with a brand new one since I bought this one at full retail. That was a joke. If I bought it subsidized, I'd understand a refurbished replacement but not when I paid full retail. Anyone have any suggestions?
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  3. Super Moderator
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    #2
    I don't know what else you did or didn't try but that problem is frequently corrected by removing the Google account, restarting, then adding the account again. Wish I could be more help on the why part but maybe it's an app issue or a security issue with your router if you're doing it on WiFi. (the last part was pretty far out there but I thought I'd toss it in anyway)
    Currently using a Galaxy SGS3, SGS4 and LG Optimus G Pro also an ASUS TF700
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  4. Master Droid
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    #3
    Ok, instead of a factory reset, i went into settings, application manager, and hit reset application settings. That seemed to have done the trick. After I did that, I was able to go back into Google play store no problem.
    mountainbikermark likes this.
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    #4
    Quote Originally Posted by rumblee1 View Post
    Ok, instead of a factory reset, i went into settings, application manager, and hit reset application settings. That seemed to have done the trick. After I did that, I was able to go back into Google play store no problem.
    Fabulous!
    Currently using a Galaxy SGS3, SGS4 and LG Optimus G Pro also an ASUS TF700
    Printing and file transfer tips.
    WiFi issue tips.
    Adobe Flash Player .81 (Direct Download for 4.x)
    Guidelines of conduct for the forum

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