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Thread: Nexus not recognized by PC, unknown device in device manager, can't transfer files

  1. weezyldroid27's Avatar
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    #1

    Nexus not recognized by PC, unknown device in device manager, can't transfer files

    When I try to connect to any port it says usb device not recognized, will not install drivers like it did for my galaxy tab and my girlfriends Samsung phone. has anyone found a fix to this, i probably did just about every thing but get a new phone or even
    data cable.
  2. RS Lead
    dezymond's Avatar
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    #2
    What OS are you using on your PC?

    Have you tried downloading the drivers from Samsung's website?
  3. weezyldroid27's Avatar
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    #3
    Windows 7 and yes installed drivers from Samsung. Even when windows updates with Samsung device update it fails. Tried an XP system also and didn't connect.
  4. RS Lead
    dezymond's Avatar
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    #4
    Try uninstalling the current drivers and then reinstalling them using PDAnet. I had a trouble awhile back with the drivers and this method worked. You may also have to get some driver uninstaller software, there's a few free ones on a Google search that I used. Also, make sure to restart your PC after uninstalling the driver.
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    xDMONEYx's Avatar
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    #5
    Is USB Debugging turned on? That may be causing an issue as well.
  6. weezyldroid27's Avatar
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    #6
    I've done all of that. USB Debugging on, and did everything with the drivers and all, still nothing...thanks for the suggestions guys
  7. Senior Droid
    xDMONEYx's Avatar
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    #7
    You'd want to turn debugging off in this case, is what I was getting at.
  8. Droid
    Iuvussac's Avatar
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    #8
    Maybe some other programm intercepts your device.
    Or you should check mode your phone using while connecting to PC. (You probably already did it, thou.)
  9. weezyldroid27's Avatar
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    #9

    yea did that.

    About to just order the part guys. Its only 15.99 for the micro USB and microphone replacement part on eBay. Many have done it and its an easy fix. I dare not ask Verizon to cover it and send me a refurb if they even do that. Next upgrade I will go to best buy and use the geek squad protection
  10. weezyldroid27's Avatar
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    #10
    hooked up my cable to my girlfriends Samsung smartphone and bam device installed and autoplay popped up with her files. So It's def not the cable or computer. I'm thinking it's the micro usb port. Thanks for all your suggestions!
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