I'm finally getting to posting my experience of the first day with my new USED Galaxy Nexus. I went to Verizon to get the new sim card since the one in my Bionic is the larger SIM card & wouldn't fit in the Nexus. The girl at VZN was very helpful & nice and got the new SIM & programmed it & put it in my phone. But it wouldn't activate. She rebooted but it still wouldn't activate. since my phone was pre rooted & running a custom rom I began to worry they would begin investigating & say I needed to be stock. But she called the manager & he said to change some settings in their computer & try again. He also said try standing in another part of the store since there are some "dead zones" in the building. Still no go...now we're going on an hour by now! ANOTHER rep came over...a nerdy geeky looking guy and began looking over. In his squeaky geek voice he's like "This phone MIGHT be rooted! It's running software I've never seen before & it doesn't look like our other phones!" I began to chuckle because I figured they would at least KNOW how to check for root if need be. Now I'm thinking the phone might be damaged & I would have to file a paypal claim with the person I bought it from! Now we're on 2 HOURS with me in the store!!! So the girl calls VZN customer support & explains the situation. First thing she asked is if my old phone was turned off...no it wasn't but the girl said she has switched SIM's before without turning off the old phone. I turned it off and I thought they would just try again. But the rep on the phone said to take the SIM to one of the demo models & put the sim in there to activated...to check if it's a bad sim. She used a Razr MAX to activate it. FINALLY the sim activated! So she put it back in my phone and all went well after that. I finished up with her putting on the screen protector & paying for my extended battery & case...
NOW for my issue...LOL! When I go to My Verizon online & log in it shows my phone as a RAZR MAX and NOT the Nexus!! I called VZN customer support & the guy told me to pull the sim while the phone is still on then turn off the phone, put the sim back in & power up. Well you CAN'T pull the sim without taking the battery out so you HAVE to power down the phone! But I did that anyway. It didn't work...still shows a Razr Max as my phone. The rep did mention before we hung up that if that doesn't work he was worried that it was my phone that has an issue.
How can I get My Verizon to show my Nexus instead of the Razr Max and is there an issue with my phone? (sorry for the long post!)