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Thread: The Official: I am having reception issues thread

  1. Junior Droid
    CdzNutz's Avatar
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    #11
    BTW.....Houston TX
  2. RS Admin
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    #12
    If you are having calls drop make a log of it and report every incident to vzw by email and/or calling a tech rep. They take drop calls serious so if its consistent they will have yo look into it.
  3. Senior Droid
    kimintenn's Avatar
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    #13
    The best my signal has ever been is -99 and I'm in a major city that has good 4G coverage... It's usually around -120. With that being said I've only lost signal completely a few times but I never had an issue before with my OG Droid. I tested mine next to a Rezound at a Verizon store and it had -57 while mine had -110 an inch away.

    Does anyone have an email for Verizon that we should use? I'm not sure if I have a bad unit or if they're all like this.
  4. RS Admin
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    #14
    This is an issue plaguing a lot of people's nexus so it may not be a bad unit. If so then they have a huge problem. Ima post the email in the morning i am currently at work.

    Sent from my Galaxy Nexus using DroidForums
  5. Junior Droid
    mindmachine's Avatar
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    #15

    Signal Issue, weak radio

    Hi,

    I got my nexus on the 15th and they replaced it on the 19th and still the same issue on the second phone. I had the thunderbolt before this phone and my thunderbolt was running on average 10 to 20 db better signal reading then the nexus in the same locations. MY nexus is running -93 to more often -100 to -120db in the same locations as my thunderbolt would run -83 to -93db. plus the fluculation of the nexus signal is much greater than the thunderbolt. I hate to say it but i cant live with the nexus signal problem if they continue saying there is not a problem. After my first case number they replaced the phone since i had the thunderbolt and could compare the two phones behavior in the same locations. I do no live in a 4g area yet, but my thunderbolt always had a rock solid signal and i really need that capability. My last conversation with teck support said the engineers say ther is not anything wrong with the nexus and i must have had a bad phone, so they replaced it. now i am on a second case and my second phone is no better than the first.

    I hat to say it, but i may have to return it unless they give me another phone or admit there is a problem they think will be fixed down the road. back to the bolt i am afraid, even i love the nexus i cant live with a weak radio. I am running 30 to 35% without a signal where in the same location the thunderbolt almost never reporter more than 5% time without a signal and most of the time it was 0% w/o signal.
  6. Droid Sensei
    SSHGuru's Avatar
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    #16
    I think this is an issue with ALL of the GNex phones and will be addressed. However it's only been out such a short time that who knows when it will be fixed.I

    I get terrific phone reception and terrible internet and wi-fi.
  7. Junior Droid
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    #17
    I am sitting here at my inlaws for Xmas in Lena, llinois (only 3g available) and I cannot even connect to 3g when my family have no problem at all connecting with an original Droid and a Droid pro.

    If the problem was just how the bars/signal was displayed I should be able connect also.
  8. Junior Droid
    mindmachine's Avatar
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    #18

    VZ rep says, engineers deny any radio issues, says call samsung !

    Hi guys,,

    CALL SAMSUNG TECK! Verizon rep told me, i am on my second phone and still no better. I had OG Driod, Driod X, Thunderbolt, and no problems till the Nexus. So i am calling Samsung soon.

    Would definitely not hurt to contact VZ teck too.
    Last edited by mindmachine; 12-26-2011 at 01:23 PM.
  9. RS Admin
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    #19
    Samsung tech....hmm I am curious about that.

    Sent from my Galaxy Nexus using DroidForums
  10. Junior Droid
    mindmachine's Avatar
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    #20

    VZ rep says, engineers deny any radio issues, says call samsung !

    Quote Originally Posted by pc747 View Post
    Samsung tech....hmm I am curious about that.

    Sent from my Galaxy Nexus using DroidForums


    Obvious, samsung is closer to google on this phone than they are with Old VZ i guess, you know riff over the wallet, and such. Who knows, but she said the samsung will probably be the first to know if they decide that they have an issue that needs fixed. Dont just be curios, call them if you have the issue on your phone.
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