I have been having non- stop problems with my Fascinate. ( freezing, random opening and closing of apps, lines on screen, etc) I called Verizon tech support yesterday and the first lady I spoke to told me to call back using a different phone and they would check my settings and give me replacement options if all my settings were ok. ( I had already did the *228 & factory restore). When I called back I got a lady who told me it had been longer than a year and all she did was have me restore again. This phone came out last September it has been under 365 days. Does anyone have any idea how I can go about getting my phone replaced either by another fascinate or another model??? She was trying to get me to use and upgrade and there aren't any phones I want to use my upgrade on out yet.
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