FYI for those having issues
This is a discussion on FYI for those having issues within the Samsung Fascinate forums, part of the Samsung Fascinate Forum category; Well ive had many issues with my fascinate, so today i called VZW and they decided to send me a replacement phone...the phone is a ...
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FYI for those having issues
Well ive had many issues with my fascinate, so today i called VZW and they decided to send me a replacement phone...the phone is a droid charge which is very nice and unexpected. The Fascinate is no longer available for a replacement phone at VZW as of yesterday (what the rep said).
Thought id let you guys know
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What kind of problems were you having? Was this your first replacement phone?
Sent from my fascinate
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3rd replacement phone...all of them had HORRIBLE signal quality and i would not receive all texts/phone calls along with sending texts wouldnt always work. They sent me...2 fascinates..then 1 Droid Inc....then another fasc...now the charge
but they didnt send me a battery/batt door...they are on back order...so i got a batt from the vzw store here and they gave me a case for free to hold everything in until i got my batt door
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My gps sucks on mine. So one would have to go through 3 replacements to get a Charge then?
Sent from my fascinate
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just call and tell them you are having problems..they are no longer offering fascinates for replacements...they are offering the DX2, DInc2, and the Charge..just have a problem where you need a replacement
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Cool maybe i'll talk to them. Thanks.
Sent from my fascinate
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I was having call issues and 3g issues about a week ago and called and they did something on their end and had me try it out and when I called back last night and told them it still wasn't fixed they sent me a replacement fascinate.
This is my first replacement though so I don't think they have completely phased it out yet... and its also still available for purchase on vzw.com so they still have them.
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I called and they said they have been having alot of gps problems with the phone, but I had to have tech support verify that it wasn't working. I am rooted so I kind of gave up on it. But they said another phone may be an option. I will return to stock if the gps issue bothers me enough and isn't fixed. So far nothing root wise has been able to fix the gps.
Sent from my fascinate
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Originally Posted by
SHAKE_JONES
I was having call issues and 3g issues about a week ago and called and they did something on their end and had me try it out and when I called back last night and told them it still wasn't fixed they sent me a replacement fascinate.
This is my first replacement though so I don't think they have completely phased it out yet... and its also still available for purchase on vzw.com so they still have them.
I think it just kicked in today, but your probably right they need to get rid of what they have available...maybe i got lucky
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Mine should be here today. Maybe i'll get surprised with a diff phone haha
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