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Thread: Contacts lost or incomplete!

  1. Droid
    joemontana's Avatar
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    #1

    Contacts lost or incomplete!

    Phone: Droid Charge, stock with OTA gingerbread update

    I looked at verizonwireless.com/backupassistant. Nothing there either.

    Is there any way I can get them back?

    I've restarted the phone, pulled the battery, you name it.


    They're there, but only in certain spots.
    If I want to make a call, click to search contacts, there is nothing there.
    If I want to text someone or send a picture via messaging, contacts are there.

    When I open the phone app and look at the call history, the numbers are there, but no names. That's not normal.


    I thought, since they are there in history, that I could at least restore them manually that way. However, since it's for the most part only the numbers and not the names, I have no idea who the numbers belong to!


    Joe Fisher
    Kalispell, MT
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  3. Administrator
    smalltowngirl13's Avatar
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    #2
    Have you logged onto your Google account (via the browser) to see if your contacts are listed there (guessing you had them backed up with your google acct)...if they are, have you doubled check that you have them set to sync via your Google account?
    **Be yourself - Everyone else is already taken**

  4. Droid
    joemontana's Avatar
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    #3
    They are all in my google account, HOWEVER, there are very few phone numbers. It looks like the email addresses were backed up, but not the phone numbers. Now when I search the contacts from the phone app, there are a lot fewer numbers that are available.
    Oh well, I really don't like talking on the phone very much. But since a lot of the numbers were cell #'s, I can't text either. I'll just ask the people for the ones I really need. :-)

    Joe

    Quote Originally Posted by smalltowngirl13 View Post
    Have you logged onto your Google account (via the browser) to see if your contacts are listed there (guessing you had them backed up with your google acct)...if they are, have you doubled check that you have them set to sync via your Google account?
  5. Droid
    joemontana's Avatar
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    #4
    It was my fault. I did not have it set to sync. I was confused, I thought that meant it would constantly check for new mail. Oh well, lesson learned.

    I'll get the phone numbers back that I really need, otherwise I can look at it as giving my phone a good spring cleaning! I set it back to factory defaults.

    Joe

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