Pull battery.....put it back in.....hold X button and power on until after moto M appears. When you see the triangle with ! Inside hit volume up and camera button. You should have the reset option there.
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Pull battery.....put it back in.....hold X button and power on until after moto M appears. When you see the triangle with ! Inside hit volume up and camera button. You should have the reset option there.
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Thank you, it will help allot.
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The only thing you will lose is data...your apps will auto restore. Once you log into google again give it a few minutes to work and they should all come back. Nothing on your sdcard will be affected.
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What he said. Your phone will be completely reset so you'll have to set it back up again, but there's no way to avoid this. If this doesn't fix your phone you'll have to take it back to Verizon.Quote:
Originally Posted by jstafford1
Good luck!
Data... as in I cannot text/call/access internet?Quote:
Originally Posted by jstafford1
No as in you will lose any txts on your phone.....settings and stuff like that.
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Thank you all so much. I hard reset it and it cleared everything but rebooted all of my apps and contacts. THANK YOU.
Will
Glad it's working for you again! :)